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Service Management: Strategy and Leadership in Service Business
Richard Normann
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Business & Economics
- 1991 -
216 pages
Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented ...
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Service management : strategy and leadership in service businesses
Richard Normann
- 1990 -
143 pages
No preview available
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Service Management: Strategy and Leadership in Service Businesses
Richard J. Norman
- 1985 -
143 pages
No preview available
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Service Management: Strategy and Leadership in Service Businesses
Richard Normann
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Service industries
- 1984 -
143 pages
No preview available
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Service Management: Strategy and Leadership in Service Business
Richard Normann
- 1984 -
143 pages
No preview available
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Service management
Richard Normann
- 1982
No preview available
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Service management
Richard Normann
- 1980
No preview available
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