The Remedy: Bringing Lean Thinking Out of the Factory to Transform the Entire Organization
Winner of the Shingo Prize for Excellence in Quality Improvement
-From the Shingo judges:
This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal…it is a pleasure to read.
The Sequel to the Influential “Lean” Business Novel Andy & Me
The Remedy is a compelling a business fable that shows how Lean quality improvement business practices—traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between.
Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough "green" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing?
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How Will We Change Their Thinking?
Focus and AlignmentWhen Youre a Jet
Cluing into Chloe
A Trip to Boston to Dispel the Fog
MarketingLeaning Out the Mad Men
Design and EngineeringMaking Knowledge Flow
Nick Papas Falls into the Abyss
My Beautiful MindLeaning Out
Dealers Spielers and Concealers
Scylla and Charybdis
Be My Phenomena
Other editions - View all
The Remedy: Bringing Lean Thinking Out of the Factory to Transform the ...
Limited preview - 2010