Cultural Competency Skills for Health Professionals: A Workbook for Caring Across Cultures

Front Cover
Brush Education, Jan 12, 2015 - Medical - 176 pages
0 Reviews
Reviews aren't verified, but Google checks for and removes fake content when it's identified

Build your intercultural communication skills to ensure the best possible patient outcomes.

Includes DVD with dramatizations of realistic health-care scenarios.

Cultural Competency Skills for Health Professionals teaches techniques for meeting the challenges of working with culturally diverse patients and their families. The skills that health professionals and students acquire through using this workbook will improve their communication and problem-solving abilities when working across cultures.

Cultural Competency Skills for Health Professionals approaches intercultural issues in health care from the perspective of communication. It sharpens your ability to understand the messages and information being communicated by patients and their families.

The workbook provides eight learning modules based on realistic health-care scenarios, along with exercises and self-assessment tools. The modules include high-quality video dramatizations and worksheets, and cover topics including:

Traditional roles of family care. Cultural issues in obtaining consent. Cultural issues in compliance. Language diversity in health care. Generational views on personal directives. Cultural issues in end-of-life care. Challenging cultural norms. Cultural influence in family decision-making.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

1 1 Preface
2
1 2 Welcome to the workbook
3
2 0 Introduction
4
2 1 Goal objectives modules issues
5
2 2 Understanding culture
6
2 3 Importance of cultural competency training
7
2 4 Communicating across cultures
9
2 5 Tools to build a cultural competency bridge
12
3 6 Module 5 Generational views on personal directives
63
3 7 Module 6 Cultural issues in endoflife care
71
3 8 Module 7 Challenging cultural norms
79
3 9 Module 8 Cultural influence in family decisionmaking
87
3 10 Review of modules 58
94
3 11 Final evaluation
98
4 0 Evaluating cultural competence
101
5 0 Study notes
102

2 5 1 HPSACC questionnaire
13
2 5 2 BRIDGES tool
18
2 5 3 LEARN model
19
2 5 4 Lifelong learning
22
2 6 References
24
3 0 Introduction to modules
26
3 1 Module 1 Traditional roles of family care
28
3 2 Module 2 Cultural issues in obtaining consent
36
3 3 Module 3 Cultural issues in compliance
44
3 4 Module 4 Language diversity in health care
52
3 5 Review of modules 14
60
6 0 Appendices Key to appendices
103
Muslim Modules 1 and 8
105
Aboriginal Modules 2 and 3
115
Francophone Modules 4 and 7
128
Chinese Modules 5 and 6
136
Sikh Review of modules 14
148
Hispanic Review of modules 58
153
Untitled
159
7 0 Biographies of authors and contributors
167
Copyright

Common terms and phrases

About the author (2015)

Earle Waugh, PhD, Director of the Centre for Health and Culture, Department of Family Medicine, University of Alberta.

Olga Szafran, MHSA, Associate Director of Research, Department of Family Medicine, University of Alberta.

Jean A.C. Triscott, MD, Professor and Director of the Division of Care of the Elderly, Department of Family Medicine, University of Alberta.

Roger Parent, PhD, Professor Emeritus, Campus Saint‐Jean, University of Alberta.

Bibliographic information