Cultural Competency Skills for Health Professionals: A Workbook for Caring Across Cultures

Front Cover
Brush Education, Jan 12, 2015 - Medical - 176 pages

Build your intercultural communication skills to ensure the best possible patient outcomes.

Includes DVD with dramatizations of realistic health-care scenarios.

Cultural Competency Skills for Health Professionals teaches techniques for meeting the challenges of working with culturally diverse patients and their families. The skills that health professionals and students acquire through using this workbook will improve their communication and problem-solving abilities when working across cultures.

Cultural Competency Skills for Health Professionals approaches intercultural issues in health care from the perspective of communication. It sharpens your ability to understand the messages and information being communicated by patients and their families.

The workbook provides eight learning modules based on realistic health-care scenarios, along with exercises and self-assessment tools. The modules include high-quality video dramatizations and worksheets, and cover topics including:

Traditional roles of family care. Cultural issues in obtaining consent. Cultural issues in compliance. Language diversity in health care. Generational views on personal directives. Cultural issues in end-of-life care. Challenging cultural norms. Cultural influence in family decision-making.
 

Selected pages

Contents

1 1 Preface
2
1 2 Welcome to the workbook
3
2 0 Introduction
4
2 1 Goal objectives modules issues
5
2 2 Understanding culture
6
2 3 Importance of cultural competency training
7
2 4 Communicating across cultures
9
2 5 Tools to build a cultural competency bridge
12
3 6 Module 5 Generational views on personal directives
63
3 7 Module 6 Cultural issues in endoflife care
71
3 8 Module 7 Challenging cultural norms
79
3 9 Module 8 Cultural influence in family decisionmaking
87
3 10 Review of modules 58
94
3 11 Final evaluation
98
4 0 Evaluating cultural competence
101
5 0 Study notes
102

2 5 1 HPSACC questionnaire
13
2 5 2 BRIDGES tool
18
2 5 3 LEARN model
19
2 5 4 Lifelong learning
22
2 6 References
24
3 0 Introduction to modules
26
3 1 Module 1 Traditional roles of family care
28
3 2 Module 2 Cultural issues in obtaining consent
36
3 3 Module 3 Cultural issues in compliance
44
3 4 Module 4 Language diversity in health care
52
3 5 Review of modules 14
60
6 0 Appendices Key to appendices
103
Muslim Modules 1 and 8
105
Aboriginal Modules 2 and 3
115
Francophone Modules 4 and 7
128
Chinese Modules 5 and 6
136
Sikh Review of modules 14
148
Hispanic Review of modules 58
153
Untitled
159
7 0 Biographies of authors and contributors
167
Copyright

Common terms and phrases

Aboriginal Acknowledge the Impact Building a Competency building cultural understanding Cambodian Caregiving Chinese competency bridge compliance Cree cross-cultural Cultural Competency cultural groups Cultural Issues Cultural Story Cultural Understanding BRIDGES culturally appropriate culturally sensitive health daughter death DECISION-MAKING METHODS/PRACTICES decisions dementia Discussion points elderly end-of-life issues EXPLAIN your understanding Family Medicine family members family’s cultural Francophone French language Ground by Building Hanafi healer health care professionals health care solution HEALTH END-OF-LIFE health issues health professionals Hints for Culturally Hispanic identify similarities impact the patient’s intercultural ISSUES IN HEALTH language reversion Module mother Muslim norms Nursing Ethics obtaining consent one’s patient cultural perspective(s patient’s cultural perspective patient’s health patient’s perception personal directives post-traumatic stress disorder problem Qur’anic REACH COMMON GROUND RELATIONSHIPS WITH FAMILY/RELATIVES religious Self-Reflection Exercises Sensitive Care Plan Sikh similarities and differences Skills for Health stress Sylvan SYNOPSIS OF FILM therapy Understanding BRIDGES Tool University of Alberta values views workbook

About the author (2015)

Earle Waugh, PhD, Director of the Centre for Health and Culture, Department of Family Medicine, University of Alberta.

Olga Szafran, MHSA, Associate Director of Research, Department of Family Medicine, University of Alberta.

Jean A.C. Triscott, MD, Professor and Director of the Division of Care of the Elderly, Department of Family Medicine, University of Alberta.

Roger Parent, PhD, Professor Emeritus, Campus Saint‐Jean, University of Alberta.

Bibliographic information

TitleCultural Competency Skills for Health Professionals: A Workbook for Caring Across Cultures
Cultural Competency Skills Series
AuthorsEarle Waugh, Olga Szafran, Jean A.C. Triscott, Roger Parent
PublisherBrush Education, 2015
ISBN1550596209, 9781550596205
Length176 pages
Subjects ›  › 

Medical / Nursing / Nurse & Patient
Medical / Physician & Patient
  
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