The Complete Idiot's Guide to Managing PeopleTap the talent and get the most from your team. The solution to every new manager's problems, this fully updated and revised guide shows how to get the most and the best from one's staff and covers leadership, team management, delegation, reward/discipline systems and more. New to this edition: updated information on working with employees on goal and career management, downsizing and laying off employees, sexual harassment and EOE, interviewing techniques, and more. € Updated and revised with updates on layoffs, sexual harassment, interviewing, and more € Pell is an expert in his field, with fifty years in HR and teaching experience |
Contents
I | 1 |
II | 3 |
III | 4 |
IV | 8 |
VI | 13 |
VII | 15 |
VIII | 16 |
IX | 20 |
CV | 190 |
CVII | 191 |
CVIII | 194 |
CIX | 196 |
CX | 198 |
CXI | 199 |
CXIII | 201 |
CXIV | 204 |
XI | 21 |
XII | 22 |
XIII | 25 |
XV | 26 |
XVII | 30 |
XIX | 31 |
XX | 33 |
XXI | 34 |
XXII | 35 |
XXIII | 36 |
XXV | 37 |
XXVI | 38 |
XXVII | 41 |
XXIX | 43 |
XXXII | 44 |
XXXIII | 45 |
XXXIV | 47 |
XXXV | 49 |
XXXVI | 50 |
XXXVII | 51 |
XXXVIII | 53 |
XXXIX | 56 |
XL | 59 |
XLI | 62 |
XLII | 63 |
XLIII | 67 |
XLIV | 71 |
XLV | 75 |
XLVI | 77 |
XLVIII | 78 |
XLIX | 81 |
LI | 83 |
LII | 85 |
LIII | 90 |
LIV | 93 |
LV | 94 |
LVI | 95 |
LVII | 97 |
LVIII | 98 |
LIX | 99 |
LXI | 101 |
LXII | 105 |
LXIII | 108 |
LXIV | 109 |
LXVI | 110 |
LXVII | 111 |
LXVIII | 112 |
LXIX | 113 |
| 114 | |
LXXI | 115 |
LXXII | 119 |
LXXIII | 121 |
LXXIV | 122 |
LXXV | 125 |
LXXVI | 127 |
LXXVII | 131 |
LXXVIII | 134 |
LXXIX | 139 |
LXXX | 140 |
LXXXI | 141 |
LXXXIII | 145 |
LXXXIV | 148 |
LXXXV | 151 |
LXXXVI | 152 |
LXXXVII | 153 |
LXXXVIII | 156 |
LXXXIX | 157 |
XC | 161 |
XCI | 163 |
XCIV | 165 |
XCV | 167 |
XCVI | 170 |
XCVII | 172 |
XCVIII | 173 |
XCIX | 175 |
C | 181 |
CI | 183 |
CII | 185 |
CIII | 186 |
CIV | 189 |
CXV | 207 |
CXVI | 209 |
CXVIII | 210 |
| 214 | |
CXXII | 215 |
CXXIII | 216 |
CXXIV | 220 |
CXXV | 221 |
CXXVI | 222 |
CXXVII | 224 |
CXXVIII | 225 |
CXXIX | 226 |
CXXX | 227 |
CXXXI | 228 |
CXXXII | 229 |
CXXXIII | 230 |
CXXXIV | 232 |
CXXXV | 233 |
CXXXVII | 237 |
CXXXVIII | 238 |
CXXXIX | 240 |
CXL | 241 |
CXLII | 244 |
CXLIII | 246 |
CXLIV | 250 |
CXLV | 253 |
CXLVI | 257 |
CXLVII | 258 |
CXLVIII | 261 |
CXLIX | 262 |
CL | 263 |
CLI | 267 |
CLII | 268 |
CLIII | 269 |
CLIV | 271 |
CLV | 272 |
CLVI | 273 |
CLVII | 274 |
CLVIII | 284 |
CLIX | 285 |
CLX | 287 |
CLXI | 288 |
CLXII | 290 |
CLXIV | 293 |
CLXV | 295 |
CLXVI | 297 |
CLXVII | 301 |
CLXVIII | 302 |
CLXIX | 305 |
CLXX | 306 |
CLXXI | 308 |
CLXXII | 312 |
CLXXIII | 316 |
CLXXIV | 318 |
CLXXVI | 319 |
CLXXVII | 321 |
CLXXVIII | 325 |
CLXXIX | 326 |
CLXXX | 330 |
CLXXXI | 333 |
CLXXXII | 334 |
CLXXXIII | 335 |
CLXXXIV | 339 |
CLXXXV | 341 |
CLXXXVI | 342 |
CLXXXVIII | 345 |
CLXXXIX | 351 |
CXCI | 353 |
CXCII | 354 |
CXCIV | 355 |
CXCV | 358 |
CXCVI | 359 |
CXCVII | 360 |
CXCVIII | 363 |
CC | 364 |
CCII | 367 |
CCIII | 373 |
CCV | 383 |
| 387 | |
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Common terms and phrases
accomplish action affirmative action applicant applicant's appraisal areas assignment associates behavior bell curve benefits boss candidate CAUTION Stop Chapter company's Dale Carnegie deal decision develop discuss downsizing effective employee assistance program employees employment ensure evaluation example experience factors feel give goals Hear hiring human resources department ideas important interview job analysis job description job specs keep laws layoffs Least You Need Listen Look meet ment mentor motivate organization pany participate percent performance performance appraisal person position praise problems productivity programs progressive discipline questions reason reference responsibilities resumés salary sexual harassment situation skills someone specific staff members steps structured interview success suggestions supervisor or team Tactical Tools Taft Hartley Act team leader team members telecommuters tell termination tests tion women Words workers