Advances in Digital Government: Technology, Human Factors, and Policy

Front Cover
William J. McIver Jr., Ahmed K. Elmagarmid
Springer Science & Business Media, May 31, 2002 - Business & Economics - 329 pages
Advances In Digital Government presents a collection of in-depth articles that addresses a representative cross-section of the matrix of issues involved in implementing digital government systems. These articles constitute a survey of both the technical and policy dimensions related to the design, planning and deployment of digital government systems. The research and development projects within the technical dimension represent a wide range of governmental functions, including the provisioning of health and human services, management of energy information, multi-agency integration, and criminal justice applications. The technical issues dealt with in these projects include database and ontology integration, distributed architectures, scalability, and security and privacy. The human factors research emphasizes compliance with access standards for the disabled and the policy articles contain both conceptual models for developing digital government systems as well as real management experiences and results in deploying them.
Advances In Digital Government presents digital government issues from the perspectives of different communities and societies. This geographic and social diversity illuminates a unique array of policy and social perspectives, exposing practitioners to new and useful ways of thinking about digital government.
 

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Contents

Introduction
1
Supporting Data and Services Access in Digital Government Environments
37
Cooperative Architectures
53
Automating the Delivery of Governmental Business Services Through Workflow Technology
68
Data Integration and Access
85
Scalable Data Collection for Internetbased Digital Government Applications
107
Security and Privacy Challenges of a Digital Government
121
Digital Democracy through Electronic Petitioning
137
WebView
197
Meeting The Needs Of Society In The Information Age
215
Policy and Portals
230
Citizens Perspectives on Egovernment
243
Building Collaborative Digital Government Systems
258
EGovernment in Canada
275
Laying out the Foundation for a Digital Government Model Case Study
289
Aveiro Digital Town
304

Compliance Analysis for Disabled Access
149
COPLINK
163
WebBased Systems that Disseminate Information from Databases but Protect Confidentiality
180

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