Wayfinding: Effective Wayfinding and Signing Systems; Guidance for Healthcare Facilities
This publication contains best practice guidance on assessing and improving wayfinding systems in hospitals and other healthcare environments, including signs and other information to help people get to and around the site. Other topics also discussed include: factors that influence how people find their way; inclusive design for wayfinding systems; the impact of a poor wayfinding system; developing the business case; and tools to help evaluate the adequacy of current systems and identify areas for improvement.
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Accident and Emergency aligned appointment letters appropriate architectural areas arrows ask for directions Audiology Auditing Best practice guidelines building entrances bus stop circulation routes clearly colour combination colour-coding system consider consistently contrast deaf or hearing departments destination differentiate difficult directional signs directories easy emphasise ensure Enterprise IG external Eye Clinic giving spoken directions grouped healthcare facility users healthcare sites hearing impaired Hospital identify intended viewing distance key decision points Key factors key information landmarks layout legibility locational signs M1 motorway Main Entrance maps mental model method multiple languages names Out-patients pathways pedestrians positioned pre-visit information prominent public entrances public transport questionnaire Radiotherapy Reception recognise road signs safety signs signing system site entrances site maps staff symbols tactile signs tested type of sign typeface understand visible visitors visual impairments wayfinding aids wayfinding information wayfinding problems wayfinding strategy written directions x-height X-ray XThings to avoid