Facilitator's Guide to Participatory Decision-Making

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John Wiley & Sons, Mar 10, 2011 - Business & Economics - 368 pages
3 Reviews
"The best book on collaboration ever written!"
—Diane Flannery, founding CEO, Juma Ventures

And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques.

  • Two powerful new chapters on agenda design
  • A full section devoted to reaching closure
  • More than twice as many tools for handling difficult dynamics
  • 70 brand-new pages and over 100 pages significantly improved
 

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User Review  - ipreuss - LibraryThing

A great book on facilitating collaborative decision making. It starts with a simple but insightful model on what happens in difficult decision making meetings, and how you can support the different ... Read full review

User Review - Flag as inappropriate

Excellent book on the subject. Extremely well laid out to make it less wordy & less of a typical text book. The use of graphics really helps to reinforce the messages.
Particularly liked the section
on Classic Facilitator Challenges as it makes you realise that you are not alone in sometimes things not working as hoped and giving good ideas to counter problems.  

Contents

The Dynamics of group decision making
3
Participatory values
23
Introduction to the role of facilitators
31
Part 11 Facilitator Fundamentals
39
Facilitative Listening Skills
41
Chartwriting Technique
61
Facilitating Open Discussion
75
Alternative to open Discussion
89
Gathering Diverse Points of view
203
Building Shared framework of Understanding
221
Developing Inclusive solutions
237
Part 1v
263
Importance of Clear Decision rules
265
Striving for Unanimity
275
Reaching Closure step by step
289
Facilitating Sustainable agreements
303

Brainstorming
117
Tools for Managing long lists
123
Dealing With difficult Dynamics
135
Effective Agendas Desired Outcomes
155
Effective Agendas Process design
173
Part 111 Building Sustainable Agreements
189
Principle for building Sustainable Agreements
191
Photocopying Policy
313
Bibliography
315
Acknowledgements
319
The authors
323
Index
325
Training from community at work
341
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About the author (2011)

Sam Kaner, Ph.D. is the founder of the consulting firm Community At Work, and he has been its Executive Director since 1986. He is regarded as one of the nation's leading experts on facilitation. Over the past 20 years he has repeatedly been a featured speaker at the annual conferences of several professional associations, including the National Organization Development Network and the International Association of Facilitators. His corporate clients have included Hewlett-Packard, Price Waterhouse, Visa International, Charles Schwab and Company, and many other Fortune 500 companies. His public sector clients have included the California Supreme Court, the March of Dimes, Special Olympics, Annie E Casey Foundation and many schools, community-based organizations and government agencies.

Lenny Lind is president of CoVision, Inc. He is the co-developer of Council--a groupware system designed for facilitators.

Catherine Toldi, M.A. is a freelance collaboration specialist.

Sarah Fisk, PhD is a clinical psychologist, a seasoned facilitator, and a designer of participatory processes. She has been a featured speaker of the annual conferences of the National Organization Development Network and the International Association of Facilitators as well as an adjunct professor at California Institute of Integral Studies. Sarah's corporate clients have included Hewlett-Packard, Agilent, Visa International, Mercer Human Resource Consulting, Inc. and many other Fortune 500 businesses. Her public sector clients have included the March of Dimes, the Charles and Helen Schwab Foundation, EarthIsland Institute, City of Edmonton, Alberta, and numerous educational and government agencies and community based organizations. Sarah has been a senior consultant with Community At Work since 1996.

Duane Berger, M.A. is co-founder of the Resource Center for Consensus Decision-Making.

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