The Other Kind of Smart: Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success

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AMACOM, May 29, 2009 - Business & Economics - 224 pages
Emotional intelligence (EI) coach Harvey Deutschendorf has shown thousands of people how to relate emotional intelligence to everyday situations. Now, he’s combining his proven techniques with engaging principles of storytelling and fun exercises to show readers how they can apply the principles of EI on the job to achieve greater success. Filled with real-life profiles of people who faced emotional intelligence dilemmas and easy-to-implement solutions, Other Kind of Smart offers tools that will bring results in as little as five minutes a day and teaches readers how to: develop stress tolerance, cultivate empathy, increase flexibility with coworkers, boost assertiveness, and resolve problems successfully. The difference between those who become successful in life and those who struggle is their ability to exhibit and leverage strong people skills. Complete with an EI quiz that will help readers measure their level of emotional intelligence and EI growth, this invaluable guide enables all professionals to improve their relationships and increase their effectiveness at work in a practical, accessible way.
 

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Contents

Acknowledgments
1
Introduction
2
PART IEmotional Intelligence
7
PART IIThe Inner World
33
PART IIIThe Outer World
73
PART IVAdaptability
107
PART VStress Management
137
PART VIGeneral Mood
157
PART VIIEI in Your Life
179
Questions and Answers
197
Mini EI Quiz
200
Recommended Reading
205
Websites
208
Organizations for Boosting EI
210
Index
213
Copyright

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About the author (2009)

Harvey Deutschendorf is an emotional intelligence coach who has worked in the field of EI for more than 10 years, and a Certified Administrator of the BarOn EQI, the first scientifically valid test for emotional intelligence approved by the American Psychological Association.

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