Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis

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SAGE Publications, May 22, 2002 - Social Science - 352 pages

Organizational researchers and managers have never had a single easy-to-use resource for validated measures, often relying on a selection of journal articles or improvised solutions to meet immediate needs. Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis provides researchers, consultants, managers, and organizational development specialists validated and reliable ways to measure how employees view their work and their organization.

 

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Contents

Chapter 1 Job Satisfaction
1
Overall Job Satisfaction Cammann Fichman Jenkins and Klesh 1983
5
Job Satisfaction Relative to Expectations Bacharach Bamberger and Conley 1991
6
Minnesota Satisfaction Questionnaire Weiss Dawis England and Lofquist 1967
7
Job in General Scale Ironson Smith Brannick Gibson and Paul 1989
9
Overall Job Satisfaction Taylor and Bowers 1974
10
Overall Job Satisfaction Judge Boudreau and Bretz 1994
11
Global Job Satisfaction Quinn and Shepard 1974
12
Role Conflict and Ambiguity House Schuler and Levanoni 1983
149
Role Hassles Index Zohar 1997
151
Role Overload Bacharach Bamberger and Conley 1990
153
CrossCultural Role Conflict Ambiguity and Overload Peterson et al 1995
154
InterRole Conflict Thompson and Werner 1997
156
Role Justice Zohar 1995
157
Job Role Ambiguity Breaugh and Colihan 1994
158
Goal and Process Clarity Sawyer 1992
160

Job Satisfaction Survey Spector 1985
14
Job Satisfaction Index Schriesheim and Tsui 1980
16
Job Perception Scale Hatfield Robinson and Huseman 1985
17
Overall Job Satisfaction Brayfield and Rothe 1951
18
Job Diagnostic Survey Hackman and Oldham 1974
20
Job Descriptive Index Smith Kendall and Hulin 1969
23
Satisfaction With Job Facets Andrews and Withey 1976
26
Global Job Satisfaction Warr Cook and Wall 1979
27
Career Satisfaction Greenhaus Parasuraman and Wormley 1990
29
Employee Satisfaction With Influence and Ownership Rosen Klein and Young 1986
30
Satisfaction with Work Schedule Flexibility Rothausen 1994
32
Pay Satisfaction Questionnaire Heneman and Schwab 1985
33
Index of Organizational Reactions Dunham and Smith 1979
35
Satisfaction With My Supervisor Scarpello and Vandenberg 1987
41
Chapter 2 Organizational Commitment
43
Organizational Commitment Questionnaire Mowday Steers and Porter 1979
46
Shortened Organizational Commitment Questionnaire Mowday Steers and Porter 1979 and 1982
49
Affective Normative and Continuance Commitment Allen and Meyer 1990
51
Psychological Attachment Instrament OReilly and Chatman 1986
54
Organizational Commitment Cook and Wall 1980
56
Organizational Commitment General Social Survey 1991
58
Organizational Commitment Scale Balfour and Wechsler 1996
59
Organizational Commitment Jaros Jermier Koehler and Sincich 1993
61
Career Commitment Blau 1989
63
Commitment to a Parent Company Versus Local Operation Gregersen and Black 1992
64
SupervisorRelated Commitment Becker Billings Eveleth and Gilbert 1996
65
Chapter 3 Job Characteristics
67
Job Diagnostic Survey With Revisions Hackman and Oldham 1974 with revisions from Idaszak and Drasgow 1987
70
Job Characteristics Inventory Sims Szilagyi and Keller 1976
76
Multimethod Job Design Questionnaire Campion 1988
78
Job Demands and Decision Latitude Karasek 1979
82
Job Characteristics Based on the Dictionary of Occupational Titles Roos and Treiman 1980
84
Job Complexity Based on the Dictionary of Occupational Titles Hunter 1980
86
Job Cognitions Williams and Anderson 1991
88
Job Overload Caplan Cobb French Van Harrison and Pinneau 1980
90
Job Routinization and Formalization Bacharach Bamberger and Conley 1990
91
Subjective Monotony Melamed BenAvi Luz and Green 1995
93
Work Control Dwyer and Ganster 1991
94
Job Control Cognitive Demand and Production Responsibility Jackson Wall Martin and Davids 1993
96
Control and Complexity Frese Kring Soose and Zempel 1996
98
Job Uncertainty Complexity Variety and Interdependence Dean and Snell 1991
100
Job Interdependence Pearce and Gregersen 1991
103
Extent of Computer Use Medcof 1996
104
Supportive and NonControlling Supervision Oldham and Cummings 1996
106
Supervisory Support Greenhaus Parasuraman and Wormley 1990
108
Developmental Experiences Wayne Shore and Liden 1997
109
Performance Appraisal System Knowledge Williams and Levy 1992
110
WorkRelated Expectancies Eisenberger Fasolo and DavisLaMastro 1990
111
Empowerment at Work Scale Spreitzer 1995
113
Social Support Caplan Cobb French Van Harrison and Pinneau 1975
115
Perceived Organizational Support POS Eisenberger Huntington Hutchinson and Sowa 1986
117
Perceptions of Organizational Politics Scale Kacmar and Ferris 1991
119
Chapter 4 Job Stress
121
Work Tension Scale House and Rizzo 1972
123
JobRelated Tension Index Kahn Wolfe Quinn and Snoek 1964
124
Burnout Measure Pines and Aronson 1988
126
WorkRelated Depression Anxiety and Irritation Caplan Cobb French Van Harrison and Pinneau 1980
127
Frustration With Work Peters OConnor and Rudolf 1980
128
Stress Diagnostic Survey Ivancevich and Matteson 1980
129
Job Stress Scale Parker and Decotiis 1983
132
Inventory of Stressful Events Motowidlo Packard and Manning 1986
133
Occupational Stress Scale House McMichael Wells Kaplan and Landerman 1979
135
Perceived Job Stressors Kanner Kafry and Pines 1978
137
Commute Strain Scale Kluger 1998
139
WorkSpecific Control Problems Remondet and Hansson 1991
141
Industrial Relations Event Scale Kelloway Barling and Shah 1993
143
Chapter 5 Job Roles
145
Role Conflict and Ambiguity Rizzo House and Lirtzman 1970
147
Job Role Discretion Gregersen and Black 1992
161
Role Innovation West 1987
162
Chapter 6 Organizational Justice
163
Distributive and Procedural Justice Sweeney and McFarlin 1997
165
Distributive and Procedural Justice Joy and Witt 1992
167
Distributive and Procedural Justice Parker Baltes and Christiansen 1997
168
Distributive Procedural and Interactive Justice Niehoff and Moorman 1993
170
Distributive Justice Index Price and Mueller 1986
172
Procedural Justice McFarlin and Sweeney 1992
174
Procedural and Interactive Justice Moorman 1991
175
Procedural Justice Folger and Konovsky 1989
177
Procedural Fairness Employee Voice and Justification Daly and Geyer 1994
179
Perceived Injustice Hodson Creighton Jamison Rieble and Welsh 1994
181
Procedural and Interactive Justice Farh Earley and Lin 1997
182
Procedural Fairness Scarpello and Jones 1996
184
Fairness in SkillBased Pay Lee Law and Bobko 1998
186
Procedural and Distributive Fairness of Gainsharing Welbourne Balkin and GomezMejia 1995
187
Procedural Fairness Standards in Pay Jones Scarpello and Bergmann 1999
189
Procedural Justice in Performance Appraisal Dulebohn and Ferris 1999
192
Procedural Fairness in Restructuring and Layoffs MansourCole and Scott 1998
193
Perceived Fairness in Goal Setting Roberson Moye and Locke 1999
195
Fairness Perceptions of an Organizational Policy Grover 1991
196
Chapter 7 WorkFamily Conflict
197
Work Interference With Family and Family Interference With Work Gutek Searle and Klepa 1991
199
WorkFamily Conflict Kopelman Greenhaus and Connolly 1983
201
WorkFamily Conflict and FamilyWork Conflict Netemeyer Boles and McMurrian 1996
202
JobFamily Role Strain Scale Bohen and ViverosLong 1981
204
CareerFamily Attitudes Sanders LengnickHall LengnickHall and SteeleClapp 1998
206
Job and NonWork Conflict Small and Riley 1990
210
WorkHome Conflict Bacharach Bamberger and Conley 1991
212
Work to Family Conflict Scale Stephens and Sommer 1996
213
Control Over Areas of Work and Family Thomas and Ganster 1995
215
Chapter 8 PersonOrganization Fit
217
Organizational Culture Profile OReilly Chatman and Caldwell 1991
220
Goal Congruence Vancouver and Schmitt 1991
224
PersonOrganization Fit Scale Bretz and Judge 1994
225
Perceived PersonOrganization Fit Cable and Judge 1996
227
Perceived PersonOrganization Fit Lovelace and Rosen 1996
228
PersonEnvironment Fit Caplan Cobb French Van Harrison and Pinneau 1980
229
Perceived AbilityJob Fit AbdelHalim 1981
233
Chapter 9 Workplace Behaviors
235
Organizational Citizenship Behavior Moorman and Blakely 1995
238
Organizational Citizenship Behaviors Williams and Anderson 1991
240
Organizational Citizenship Behavior Podsakoff MacKenzie Moorman and Fetter 1990
242
Organizational Citizenship Behavior Smith Organ and Near 1983
245
Chinese Organizational Citizenship Scale Farh Earley and Lin 1997
247
Measuring Ingratiatory Behaviors in Organizational Settings Kumar and Beyerlein 1991
249
Taking Charge Morrison and Phelps 1999
252
Helping and Voice Behaviors Van Dyne and LePine 1998
253
OntheJob Behaviors Lehman and Simpson 1992
255
Antisocial Behaviors Robinson and OLearyKelly 1998
257
Victimization Behavior in the Workplace Aquino Grover Bradfield and Allen 1999
258
Deviant Behaviors Aquino Lewis and Bradfield 1999
259
Influence Tactics Schriesheim and Hinkin 1990
261
Chapter 10 Workplace Values
263
Value Attainment Rokeach 1973
266
Work Values Inventory Manhardt 1972
268
Protestant Work Ethic Mirels and Garrett 1971
270
Chinese Values Survey Chinese Culture Connection 1987
272
Work Value Survey Schwartz 1994
275
Measure of Ethical Viewpoints Brady and Wheeler 1996
278
Individual Beliefs About Organizational Ethics Froelich and Kottke 1991
282
Perceived Importance of Workplace Values Van Dyne Graham and Dienesch 1994
284
References
285
Name Index
309
Subject Index
315
About the Author
327
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About the author (2002)

Dail L. Fields (Ph.D., Georgia Tech, 1994) is Associate Professor at The Regent University School of Business. His research interests include measurement of employee perspectives on work, cross-cultural management, human resource management strategies and leadership and values in organizations. He has published research studies in the Academy of Management Journal, Journal of Management, Journal of organizational Behavior, Educational and Psychological Measurement, and The International Journal of Human Resource Management. He is a member of the Academy of Management and the Academy of International Business. Prior to beginning an academic career in 1994, he was a management executive with MCI Communications Corp. and a management consultant with Touche Ross & Co.

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