Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

Front Cover
McGraw Hill Professional, Mar 22, 1997 - Business & Economics - 384 pages
When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.
 

Contents

Chapter One An Introduction to Kaizen
1
Chapter Two Gemba Kaizen
13
Chapter Three How to Manage Quality Cost and Delivery in Gemba
37
Chapter Four Standards
51
The Five Steps of Housekeeping
63
Chapter Six Muda
75
Chapter Seven The Foundation of the House of Gemba
87
Chapter Eight Visual Management
95
Chapter Nine Supervisors Roles in Gemba
105
Kaizen at Toyota Astra Motor Company
125
The Ultimate Production System
145
Chapter Twelve JustInTime at Wiremold
159
TwoDay Gemba Kaizen and Overall Corporate Kaizen
171
Case Studies
183
Index
343
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