Leading Outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better ResultsAn all-new approach to understanding the (in)formal connections of an organization From the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company-the management structure, performance metrics, and processes-and the "informal"-the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it.
Leading Outside the Lines illustrates how leaders can make the two distinct factions work together to get the best of both. |
Contents
Like Talking to a Wall | 8 |
USING THE INFORMAL TO ENHANCE THE FORMAL | 9 |
The Logic of the Formal the Magic of the Informal | 13 |
When the Balance Shifts | 31 |
Jumping Together | 47 |
Its All About the Work | 71 |
Values Driven Not Values Displayed | 87 |
Its Still About Performance | 103 |
Setting the Fast Zebras Free | 123 |
Melting the Frozen Tundra | 141 |
A Different Kind of Managing | 155 |
What to Do | 175 |
In Conclusion | 197 |
About Our Sources and Methodology | 201 |
Notes | 217 |
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Leading Outside the Lines: How to Mobilize the Informal Organization ... Jon R. Katzenbach,Zia Khan No preview available - 2010 |