Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis

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SAGE, May 22, 2002 - Business & Economics - 327 pages
This reference provides researchers and consultants with quick and easy access to one hundred and thirty-seven validated measures for organizational research and consulting. The measures describe, or assess employee perceptions about and affective responses to the experience of their work within an organization. Each measure has demonstrated reliability and validity and has been used in research studies published during 1990-1999.

The measures cover:

Job Satisfaction

Organizational Commitment

Job Characteristics

Job Stress

Job Roles

Organizational Justice

Work-family conflict

Person-organization fit

Work behaviors

Work values

Whether preparing questionnaires or interviews for an employee survey, organizational assessment, dissertation or research program, this book guides users to a summary level understanding of each topic area, the measurement issues in the area, and a selection of measures to choose from. This will eliminate an often time-consuming and occasionally haphazard search for validated measures within published studies.

Organizational consultants, in particular, should find this book useful, since using validated measures can help them focus discussions with clients on the substance of their findings and away from the quality of their measurements.

 

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Contents

Job Satisfaction I
1
Organizational Commitment
43
Job Characteristics
67
Job Stress
123
Job Roles
147
Distributive Procedural and Interactive Justice
170
Procedural Justice Folger and Konovsky 1989
177
Procedural Fairness Scarpello and Jones 1996
184
Work Interference With Family and Family Interference With Work
199
PersonOrganization Fit
217
Workplace Behaviors
235
Workplace Values
263
References
285
Name Index
309
Subject Index
315
About the Author 327

Procedural Justice in Performance Appraisal
192

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About the author (2002)

Dail L. Fields (Ph.D., Georgia Tech, 1994) is Associate Professor at The Regent University School of Business. His research interests include measurement of employee perspectives on work, cross-cultural management, human resource management strategies and leadership and values in organizations. He has published research studies in the Academy of Management Journal, Journal of Management, Journal of organizational Behavior, Educational and Psychological Measurement, and The International Journal of Human Resource Management. He is a member of the Academy of Management and the Academy of International Business. Prior to beginning an academic career in 1994, he was a management executive with MCI Communications Corp. and a management consultant with Touche Ross & Co.

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