The Economics of Software Quality, Video Enhanced Edition

Front Cover
Pearson Education, Dec 31, 2011 - 696 pages

This is the video enhanced eBook version of the printed book.  It contains 55 minutes of video conversations & tips from the industry's leading software management consultant, Capers Jones.


Important note: The audio and video content included with this enhanced eBook can be viewed only using iBooks on an iPad, iPhone, or iPod touch.


Due to the incredibly rich media included in your enhanced eBook, you may experience longer than usual download times. Please be patient while your product is delivered.


“Whether consulting, working on projects, or teaching, whenever I need credible, detailed, relevant metrics and insights into the current capabilities and performance of the software engineering profession, I always turn first to Capers Jones’ work. In this important new book, he and Olivier Bonsignour make the hard-headed, bottom-line, economic case, with facts and data, about why software quality is so important. I know I’ll turn to this excellent reference again and again.”

—Rex Black, President, RBCS


Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Olivier Bonsignour show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value.


Using empirical data from hundreds of software organizations, Jones and Bonsignour show how integrated inspection, structural quality measurement, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair.


This book will help you

  • Move beyond functional quality to quantify non-functional and structural quality
  • Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO
  • Drive better results from current investments in Quality Assurance and Testing
  • Use quality improvement techniques to stay on schedule and on budget
  • Avoid “hazardous” metrics that lead to poor decisions

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Chapter1 Defining Software Quality and Economic Value
Defining Economic Value andDefining theValueof Software
The EconomicValue ofSoftware and Qualityto Commercial Software Vendors
Embedded Software Companies The Economic Value of Software and Quality
Estimating and Measuring Software Quality
Lab Testing
Regression Testing Integration Testing System Testing The Specialized Forms of Software Testing
Using Function Points to Estimate Test Case Volumes
PostRelease Defect Removal
Invalid Defect Reports
Comparing theCase Studies
Examining the IndependentVariables of PostRelease Defect RepairsTheSize of the Application in Function Points

DefectPrevention Patterns and Certified Reusable
Certification Programs
Other Industry Standards
Six Sigma
Pretest Defect Removal
Software Testing Introduction
PSPTSP Unit Testing Extreme Programming XP UnitTesting Unit Testing
Measurement Issues in Maintenance and Post
The Impact of Highand Low Quality on Return on Investment ROITheImpactof High and Low Quality on the Costs
References and Readings
The EconomicValue of Software

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About the author (2011)

Capers Jones, President/CEO of Capers Jones & Associates LLC, founded Software Productivity Research LLC (SPR), where he remains Chief Scientist Emeritus. One of the software engineering field’s most influential thought leaders, his books include Patterns of Software Systems Failure and Success; Applied Software Measurement, Third Edition; and Software Assessments, Benchmarks, and Best Practices. Jones is a Distinguished Advisor to the Consortium for IT Software Quality (CISQ).


Olivier Bonsignour, Vice President of Product Development at CAST, is responsible for R&D and product management. Prior to CAST he was CIO at the Advanced Research Division of the French Defense Ministry. An early pioneer in distributed systems and object oriented development, Bonsignour holds advanced engineering and management degrees from top institutions in France.

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