Workflow-based Process Controlling: Foundation, Design, and Application of Workflow-driven Process Information SystemsWorkflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization's performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts. The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research. |
Common terms and phrases
activity instance activity-based costing analysis application systems architecture attributes audit trail data audit trail information automation Balanced Scorecard Becker behavior BPEL4WS BPML business object business processes Bussler cess CIMOSA components concepts control flow controlling system coordination cycle data mart data structure data warehouse database defined discussion document efficiency enterprise entity environment evaluation example execution external feedback Figure framework functional goals implementation information system infrastructure integration Leymann management and control measures ment meta model Muehlen operative management organization organizational performance perspective phase planning process controlling Process Definition process instance process management process-oriented prototype refer requirements resource model Rosemann specific Staffware standards tasks technical tion transaction Web Services Wf-XML WfMC Interface workflow applications workflow audit trail workflow engine workflow instance Workflow Management Coalition workflow management system workflow model workflow participants workflow system workflow-based WPDL WSDL WSFL XLANG XPDL
Popular passages
Page 49 - Re-engineering is defined as: 'the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.
Page 99 - A system that defines, creates and manages the execution of workflows through the use of software, running on one or more workflow engines, which is able to interpret the process definition, interact with workflow participants and, where required, invoke appropriate IT tools and applications.
Page 61 - Management control is the process by which managers assure that resources are obtained and used effectively and efficiently in the accomplishment of the organization's objectives.
Page 38 - Process as a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer.
Page 56 - If you ask a manager what he does, he will most likely tell you that he plans. organizes, coordinates, and controls. Then watch what he does. Don't be surprised if you can't relate what you see to these four words.
Page 38 - ... a specific ordering of work activities across time and place with a beginning, an end, and clearly identified inputs and outputs: a structure for action
Page 100 - representation of a business process in a form which supports automated manipulation, such as modeling, or enactment by a workflow management system. The process definition consists of a network of activities and their relationships, criteria to indicate the start and termination of the process, and information about the individual activities, such as participants, associated IT applications and data, etc.
Page 38 - a structured, measured set of activities designed to produce a specified output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus's emphasis on what...
Page 250 - E. Bertino, E. Ferrari, and V. Atluri. The specification and enforcement of authorization constraints in workflow management systems.
Page 47 - war of movement" in which success depends on anticipation of market trends and quick response to changing customer needs. Successful competitors move quickly in and out of products, markets, and sometimes even entire businesses.