Joint Cognitive Systems: Patterns in Cognitive Systems Engineering

Front Cover
CRC Press, Mar 27, 2006 - Computers - 232 pages

Our fascination with new technologies is based on the assumption that more powerful automation will overcome human limitations and make our systems 'faster, better, cheaper,' resulting in simple, easy tasks for people. But how does new technology and more powerful automation change our work?

Research in Cognitive Systems Engineering (CSE) l

 

Contents

Core Activities and Values
1
Discovering Patterns in Joint Cognitive Systems at Work
15
Joint Cognitive Systems Adapt to Cope with Complexity
17
Being Bumpable Consequences of Resource Saturation and NearSaturation for Cognitive Demands on ICU Practitioners
23
Discovery as Functional Synthesis
37
Shaping the Conditions of Observation
43
Functional Syntheses Laws and Design
55
Patterns in How Joint Cognitive Systems Work
61
Automation Surprises
113
On People and Computers in JCSs at Work
143
Laws that Govern JCSs at Work
167
Bibliography
187
Verbal Protocol for the Bradycardia Update Case
205
Adapting to New Technology
209
Author Index
211
Subject Index
215

Anomaly Response
69
Patterns in MultiThreaded Work
97

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Common terms and phrases

Popular passages

Page 2 - [fundamental principle of cognition" in its most general terms: "[T]he universal can be perceived only in the particular, while the particular can be thought only in reference to the universal
Page 189 - Fixation errors: Failures to revise situation assessment in dynamic and risky systems.
Page 195 - Malin, J., Schreckenghost, D., Woods, D., Potter, S., Johannesen, L., Holloway, M., & Forbus, K. (1991). Making intelligent systems team players: Case studies and design issues. NASA Technical Report, TM-104738, NASA Johnson Space Center, Houston, TX.

About the author (2006)

Erik Hollnagel is presently Senior Professor of Patient Safety at the University of Jonkoping, Sweden