Trust in Organizations: Frontiers of Theory and Research

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Roderick M. Kramer, Tom R. Tyler
SAGE, 1996 - Business & Economics - 429 pages
3 Reviews
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Whither Trust? / Tom R. Tyler, Roderick M. Kramer / - Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls / W.E. Douglas Creed, Raymond E. Miles / - Trust and technology / David Kipnis / - Trust-Based Forms of Governance / Walter W. Powell / - Trust and Third-Party Gossip / Ronald S. Burt, Marc Knez / - Collaboration Structure and Information Dilemmas in Biotechnology: Organizational Boundaries as Trust Production / Lynne G. Zucker, Michael R. Darby / - Developing and Maintaining Trust in Work Relationships / Roy J. Lewicki, Barbara Benedict Bunker / - Micro-OB and the Network Organization / Blair H. Sheppard, Marla Tuchinsky / - Swift Trust and Temporary Groups / Debra Meyerson, Karl E. Weick / - The Road to Hell: The Dynamics of Distrust in an Era of Quality / Sim B Sitkin, Darryl Stickel / Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive ...
 

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Contents

Preface ix
11
A Conceptual Framework
16
According
17
Trust and Technology
39
TrustBased Forms of Governance
51
Trust and ThirdParty Gossip
68
ontribution
87
Collaboration Structure and Information Dilemmas
90
The Dynamics
196
Divergent Realities and Convergent Disappointments
216
Getting Even and the Need for Revenge
246
Trust and Crisis
288
The Influence
331
we
357
Understanding the Interaction Between Procedural
390
Index
414

Developing and Maintaining Trust in Work Relationships
114
MicroOB and the Network Organization
140
Swift Trust and Temporary Groups
166
About the Contributors
423
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