Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 109
... score low on this dimension are easily distracted , disorganized , and unreliable . Emotional stability . The emotional stability dimension - often labeled by its converse , neuroticism — taps a person's ability to withstand stress ...
... score low on this dimension are easily distracted , disorganized , and unreliable . Emotional stability . The emotional stability dimension - often labeled by its converse , neuroticism — taps a person's ability to withstand stress ...
Page 314
... score ; ( B ) your group's score ; ( C ) the average individual score in the group ; ( D ) the best individual score in the group . Write these down and consult with your group to ensure that these scores are accurate . ( A ) Your ...
... score ; ( B ) your group's score ; ( C ) the average individual score in the group ; ( D ) the best individual score in the group . Write these down and consult with your group to ensure that these scores are accurate . ( A ) Your ...
Page 612
... scores are a good predictor of success in his company and regularly has applicants submit their scores when applying for sales positions . He set the mark at a combined score of 1200 - lower than what Donna Chan had to face , but well ...
... scores are a good predictor of success in his company and regularly has applicants submit their scores when applying for sales positions . He set the mark at a combined score of 1200 - lower than what Donna Chan had to face , but well ...
Contents
Behavior? | 2 |
Challenges and Opportunities for OB | 16 |
Improving Quality and Productivity 21 Improving Customer | 24 |
76 other sections not shown
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership trust turnover University values variables Wall Street Journal workers workforce workplace