Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 27
... Productivity An organization is productive if it achieves its goals and does so by transferring inputs to outputs at the lowest cost . As such , productivity implies a concern for both effectiveness and efficiency . A hospital , for ...
... Productivity An organization is productive if it achieves its goals and does so by transferring inputs to outputs at the lowest cost . As such , productivity implies a concern for both effectiveness and efficiency . A hospital , for ...
Page 300
... productivity . So more may be better in the sense that the total productivity of a group of four is greater than that of three people , but the individual productivity of each group member declines . What causes this social loafing ...
... productivity . So more may be better in the sense that the total productivity of a group of four is greater than that of three people , but the individual productivity of each group member declines . What causes this social loafing ...
Page 301
... productive than will a less cohesive group . But if cohesiveness is high and performance norms are low , productivity will be low . If cohesiveness is low and performance norms are high , productivity increases , but it increases less ...
... productive than will a less cohesive group . But if cohesiveness is high and performance norms are low , productivity will be low . If cohesiveness is low and performance norms are high , productivity increases , but it increases less ...
Contents
Behavior? | 2 |
Challenges and Opportunities for OB | 16 |
Improving Quality and Productivity 21 Improving Customer | 24 |
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership trust turnover University values variables Wall Street Journal workers workforce workplace