Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 40
... instance , M. Workman and W. Bommer , “ Rede- signing Computer Call Center Work : A Longitudinal Field Experiment , " Journal of Organizational Behavior , May 2004 , 317-337 . pp . 26. See , for instance , V. S. Major , K. J. Klein ...
... instance , M. Workman and W. Bommer , “ Rede- signing Computer Call Center Work : A Longitudinal Field Experiment , " Journal of Organizational Behavior , May 2004 , 317-337 . pp . 26. See , for instance , V. S. Major , K. J. Klein ...
Page 290
... instance , when union stewards were promoted to supervisory posi- tions , it was found that their attitudes changed from pro - union to pro - management within a few months of their promotion . When these promotions had to be rescinded ...
... instance , when union stewards were promoted to supervisory posi- tions , it was found that their attitudes changed from pro - union to pro - management within a few months of their promotion . When these promotions had to be rescinded ...
Page 469
... instance , help them initially to get the jobs they want in an organization and , once hired , to get favorable evaluations , superior salary increases , and more rapid pro- motions . In a political context , it might help sway the ...
... instance , help them initially to get the jobs they want in an organization and , once hired , to get favorable evaluations , superior salary increases , and more rapid pro- motions . In a political context , it might help sway the ...
Contents
What Is Organizational Behavior? | 2 |
Management Functions 6 Management Roles 6 Management | 10 |
There Are Few Absolutes in OB | 16 |
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees environment ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership turnover University values variables Wall Street Journal workers workforce workplace