Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 457
... influence . And the use of personal appeals and coalitions are most effective with lateral influence attempts . In addition to the direction of influence , a number of other factors Exhibit 14-2 Upward Influence Rational persuasion ...
... influence . And the use of personal appeals and coalitions are most effective with lateral influence attempts . In addition to the direction of influence , a number of other factors Exhibit 14-2 Upward Influence Rational persuasion ...
Page 458
... influence tactics they prefer to use . Though managers from all three places believe that rational persua- sion and exchange are the most effective influence tactics , managers in Taiwan tend to use inspirational appeals and ...
... influence tactics they prefer to use . Though managers from all three places believe that rational persua- sion and exchange are the most effective influence tactics , managers in Taiwan tend to use inspirational appeals and ...
Page 461
... influence , or attempt to influence , the distribution of advantages and disadvantages within the organization.32 This definition encom- passes key elements from what most people mean when they talk about organi- zational politics ...
... influence , or attempt to influence , the distribution of advantages and disadvantages within the organization.32 This definition encom- passes key elements from what most people mean when they talk about organi- zational politics ...
Contents
Behavior? | 2 |
Challenges and Opportunities for OB | 16 |
Improving Quality and Productivity 21 Improving Customer | 24 |
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership trust turnover University values variables Wall Street Journal workers workforce workplace