Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 251
Stephen P. Robbins, Tim Judge. What Are Emotions and Moods ? Differentiate emotions from moods and list the basic emotions and moods . Although we don't want to belabor definitions , before we can proceed with our analysis , we need to ...
Stephen P. Robbins, Tim Judge. What Are Emotions and Moods ? Differentiate emotions from moods and list the basic emotions and moods . Although we don't want to belabor definitions , before we can proceed with our analysis , we need to ...
Page 252
... emotions and moods . Second , there are differences between emotions and moods . Some of these differences - that emotions are more likely to be caused by a specific event , and emotions are more fleeting than moods — we just discussed ...
... emotions and moods . Second , there are differences between emotions and moods . Some of these differences - that emotions are more likely to be caused by a specific event , and emotions are more fleeting than moods — we just discussed ...
Page 255
... emotions and rational thinking . They found that losing the ability to emote led to the loss of the ability to reason . From this discovery , researchers learned that our emotions provide us with valuable information that helps our ...
... emotions and rational thinking . They found that losing the ability to emote led to the loss of the ability to reason . From this discovery , researchers learned that our emotions provide us with valuable information that helps our ...
Contents
Behavior? | 2 |
Challenges and Opportunities for OB | 16 |
Improving Quality and Productivity 21 Improving Customer | 24 |
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership trust turnover University values variables Wall Street Journal workers workforce workplace