Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
From inside the book
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Page 22
... create a customer - responsive culture . OB can pro- vide considerable guidance in helping managers create such cultures - cultures in which employees are friendly and courteous , accessible , knowledgeable , prompt in responding to ...
... create a customer - responsive culture . OB can pro- vide considerable guidance in helping managers create such cultures - cultures in which employees are friendly and courteous , accessible , knowledgeable , prompt in responding to ...
Page 327
... create stress and conflict among team members . Also , members who do not accept individuals from different cultures may hesitate to share information openly , which can create problems of trust . To create and implement effective ...
... create stress and conflict among team members . Also , members who do not accept individuals from different cultures may hesitate to share information openly , which can create problems of trust . To create and implement effective ...
Page 435
... create effective leaders . We have covered a lot of ground in these two chapters on leadership . But the ultimate ... Creating Effective Leaders 435 Finding and Creating Effective Leaders.
... create effective leaders . We have covered a lot of ground in these two chapters on leadership . But the ultimate ... Creating Effective Leaders 435 Finding and Creating Effective Leaders.
Contents
What Is Organizational Behavior? | 2 |
Management Functions 6 Management Roles 6 Management | 10 |
There Are Few Absolutes in OB | 16 |
80 other sections not shown
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees environment ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership turnover University values variables Wall Street Journal workers workforce workplace