Organizational BehaviorRobbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. |
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Page 58
... called positive reinforcement . This would describe , for instance , a boss who praises an employee for a job well done . Following a response by the termination or withdrawal of something unpleasant is called negative reinforcement ...
... called positive reinforcement . This would describe , for instance , a boss who praises an employee for a job well done . Following a response by the termination or withdrawal of something unpleasant is called negative reinforcement ...
Page 59
... called extinction . When the behavior is not reinforced , it tends to be gradually extin- guished . College instructors who wish to discourage students from asking ques- tions in class can eliminate this behavior in their students by ...
... called extinction . When the behavior is not reinforced , it tends to be gradually extin- guished . College instructors who wish to discourage students from asking ques- tions in class can eliminate this behavior in their students by ...
Page 276
... called Calabrese over some charges on her credit card and began " ranting and raving . ” “ Your # % # % company , who do you think you are ? " yelled Jane . Though Calabrese tried to console the irate customer by offering a refund ...
... called Calabrese over some charges on her credit card and began " ranting and raving . ” “ Your # % # % company , who do you think you are ? " yelled Jane . Though Calabrese tried to console the irate customer by offering a refund ...
Contents
What Is Organizational Behavior? | 2 |
Management Functions 6 Management Roles 6 Management | 10 |
There Are Few Absolutes in OB | 16 |
80 other sections not shown
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Common terms and phrases
ability Academy of Management Applied Psychology assessment attitudes chapter characteristics charismatic communication conflict create creative decision develop diversity effective Emotional Intelligence emotions employee's employees environment ethical evaluation evidence example Exhibit factors feedback formal gender global goals groupthink Human identify important improve increase individuals influence instance interpersonal job characteristics model job satisfaction Journal of Applied Journal of Management leaders leadership learning Management Journal moods motivation negative negotiation organization organization's Organizational Behavior Organizational Citizenship Behavior organizational culture outcomes percent performance person political positive predict problems productivity programs reinforcement relationship response result Review rewards role says score self-efficacy situations skills social loafing Social Psychology stress structure task telecommuting tend tests theory tion traits transformational leadership turnover University values variables Wall Street Journal workers workforce workplace