Accessible Tourism: Concepts and IssuesDimitrios Buhalis, Simon Darcy Inclusion, disability, an ageing population and tourism are increasingly important areas of study due to their implications for both tourism demand and supply. This book therefore sets out to explore and document the current theoretical approaches, foundations and issues in the study of accessible tourism. In drawing together the contributions to this volume the editors have applied broader social constructionist approaches to understanding the accessible tourism phenomena. Accessible tourism, as with any area of academic study is an evolving field of academic research and industry practice. As with other areas of tourism, the field is multidisciplinary, and is influenced by various disciplines including geography, disability studies, economics, public policy, psychology and marketing. "As one would expect from two scholars at the height of their academic abilities, Dimitrios Buhalis and Simon Darcy have delivered a timely and much needed contribution to the under-served area of accessible tourism. Harnessing the best conceptual developments on the topic, Accessible Tourism is a scholarly yet hugely readable collection and readily communicates the various contributors' passion for and command of their subject. This collection is a must have text for anyone engaged in the theory, practice and policy of accessible tourism and will be essential reading on undergraduate and postgraduate courses across a range of disciplines and fields. I cannot speak highly enough of this endeavour and I'm sure it will take accessible tourism and universal design debates into the mainstream of academic enquiry and industry practice." Professor Nigel Morgan, The Welsh Centre for Tourism Research, University of Wales Institute, Cardiff, Wales |
Contents
vi | 1 |
Towards a Definition | 10 |
Conceptualising Disability | 21 |
Disability Legislation and Empowerment of Tourists with | 62 |
Representation | 77 |
Access Embodiment and Accommodation | 83 |
An Explanation of Their Lived Experiences | 91 |
Tourism in the Leisure Lives of People with Disability | 98 |
Seeking an Experience Not Just | 174 |
Ageing Travel Market and Accessibility Requirements | 191 |
Contents ix | 201 |
Developing a Business Case for Accessible Tourism | 241 |
21 | 258 |
Stakeholder Analysis of Accessible Tourism | 260 |
26 | 273 |
Web Design Assistive Technologies and Accessible Tourism | 274 |
Contents vii | 99 |
Womens Naratives | 123 |
Encounters of Disabled Customers on the Tourism Stage | 139 |
An Exploratory Study | 149 |
Demographic Drivers of Change in Tourism and | 160 |
Technology Platforms and Challenges | 287 |
Understanding the Market | 289 |
Conclusion | 297 |
Contents Xi | 300 |
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Common terms and phrases
accessibility requirements Accessible Tourism accommodation activities Ageing Travellers Annals of Tourism approach to disability areas assistive technologies attitudes Australia barriers blind Buhalis chapter constraints consumers context cultural Darcy depression destination Disability Discrimination Disability Discrimination Act disability studies disabled customers disabled tourists embodied enabling environments experience economy gendered heritage sites holiday human rights identified impairment individual International issues Journal of Travel legislation leisure Leonard Cheshire market segment medical model mobility model of disability narrative non-disabled older adults organisations participation person physical access population Quadriplegia recognised recovery restaurants sector Shaw social model socially constructed society staff stakeholders Stumbo tourism experiences tourism industry Tourism Management tourism market tourism products Tourism Research tourism system tourists with disabilities transport travel market trip triple bottom line understanding United Nations universal design users VisitBritain wheelchair women World Health Organization World Tourism Organization
