Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges

Front Cover
John Wiley & Sons, Jan 6, 2011 - Business & Economics - 352 pages
Praise for Executive Coaching with Backbone and Heart

"In this book, O'Neill brings form and structure to the art of executive coaching. Novices are provided a path while seasoned practitioners will find affirmation."
—Daryl R. Conner, CEO and president, ODR-USA, Inc.

"Mary Beth O'Neill's executive coaching gave me the tools and clarity to become a far more effective leader and change agent. The bottom line was that we succeeded with a monumental organizational turnaround that had seemed impossible to accomplish."
Eric Stevens, former CEO, Courage Center

"O'Neill writes in a way that allows you to see this experienced coach in action. What a wonderful way to learn!"
Geoff Bellman, consultant and author, The Consultant's Calling

"Mary Beth brings a keen business focus to coaching by not just contributing insights but through helping me and my team gain the insights that we need to solve our own problems. She has the ability to see through the sometimes chaotic dialogue and personalities in order to help a team focus on the real issues and dynamics that can impede organizations from achieving their goals."
John C. Nicol, general manager, MSN Media Network

"Effective leaders require courage, compassion, and initiative. O'Neill's systems-based coaching serves as a guide for both coaches and executives to better enable good decisions and good decision-makers."
Paul D. Purcell, president, Beacon Development Group

"With Mary Beth O'Neill's coaching, I've become the kind of leader who balances both the needs to get results and to develop great working relationships. Since I started working with her, I've won accolades as the Top Innovator for my company, and as Professional of the Year for my industry. More important, I've been able to scope my job in a way that allows me to learn and contribute at the same time, all the while delivering great results to the bottom line."
Lynann Bradbury, vice president, Waggener Edstrom

 

Contents

Chapter Seven Highlights
Evaluate the Clients Effectiveness
Evaluate the Coachs Effectiveness
Debrief at the End of a Coaching Engagement
The Dilemmas
The Three Key Factors Methodology
What It Takes to Get There
Clarify the Connection

Chapter One Highlights
Your Central Tool
SelfDifferentiation
Strengthen Your Presence
Parallel Journeys of Executive and Coach
The Interactional Force Field
Seeing the Force Field
The Effect of Anxiety in the Workplace
The Leaders Challenge
Whose Stress Is This Anyway?
Signs That Triangles Are Distracting Leaders
Enter the Coach
Shall We Dance?
The Coachs Challenge
Chapter Three Highlights
The Rescue Model and the Client Responsibility Model of Coaching
Coaching from the Middle
Chapter Four Highlights
The Roots of the Coaching Phases
Join with the Client
Test the Clients Ability to Own His Part of the Issue
Take a Systems View of Your Clients Issue
Encourage the Client to Set Measurable Goals
Involve the Boss
A Word About Assessment Tools
Chapter Five Highlights
Move the Client to Specifics
Address Issues in Change Management and Role Clarity
Help the Client Identify Her Side of the Pattern
Help the Client Plan for Resistance
Chapter Six Highlights
BehindtheScenes Coaching of the Client
Observation of the Client with Her Direct Reports
LiveAction Coaching of Just the Client When the Client Is with Her Direct Reports
Setting the Stage for and Using the LiveAction Coaching Method
LiveAction Coaching Tasks
StepbyStep Process
Chapter Nine Highlights
Concerns About Making the Transition
Guidelines for the Conversation
Loyal Resistance
Pace Yourself
Role Clarity
Articulate Expectations and Ensure the Employee Commits to Them
Coach and Develop the Employee to Meet Expectations
Coaching Phases for the Boss Who Coaches
Chapter Eleven Highlights
Contracting
LiveAction Coaching
Contracting
Planning
Contracting
Planning
The Clients Results
Combining Coaching and Consulting
Consultant Competencies
Chapter Two
Chapter Five
Chapter Nine
Appendix D
A
C
D
E
G
J
N
Q
S
T
W
Copyright

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About the author (2011)

Mary Beth O’Neill is an executive coach, leadership consultant, author, and leader of the Executive Coach Training Seminar Series. She can be reached at www.mboExecutiveCoaching.com.

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