The SPEED of Trust: The One Thing That Changes EverythingOver two million copies sold. Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization. Stephen M. R. Covey, widely known as one of the world’s leading authorities on trust, asserts that it is “the most overlooked, misunderstood, underutilized asset to enable performance. Its impact, for good or bad, is dramatic and pervasive. It’s something you can’t escape.” Thankfully, it’s is also the thing that can dramatically improve your personal and professional success. Why trust? The simple, often overlooked fact is this: work gets done with and through people. The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in every transaction and every relationship—from the most personal to the broadest, most indirect interaction. It specifically demonstrates how to establish trust intentionally so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes that is so often deployed in lieu of actual trust. This 2018 updated edition includes an insightful afterword by the author which explores ten key reasons why trust is more relevant now than ever before—including how trust is the new currency of our world today. |
Contents
THE ONE THING THAT CHANGES EVERYTHING 1 | 1 |
You Can Do Something About This | 27 |
THE FIRST WAVESELF TRUST | 43 |
Core 1Integrity | 61 |
Core 2Intent | 75 |
Core 3Capabilities | 94 |
Core 4Results | 112 |
THE SECOND WAVERELATIONSHIP TRUST | 129 |
THE THIRD FOURTH AND FIFTH WAVES | 241 |
Other editions - View all
The SPEED of Trust: The One Thing that Changes Everything Stephen R. Covey,Rebecca R. Merrill Limited preview - 2006 |
Common terms and phrases
ability able accountable become behavior believe better build build trust called character clearly commitments communicate competence consider contribution Cores cost Covey create credibility culture customers deal decision deliver demonstrate difference dividends don’t effect employees establish everything example executive expectations experience extend trust fact feel focus former give global going idea impact important improve increase inspire integrity intent involved issues It’s keep kind leaders leadership listen lives look means meeting never organization percent performance person positive powerful principles problem question quote reality relationships reputation respect responsibility restore shared situation skills someone speed Speed of Trust Stephen success talents talk tell things transparency trust understand you’re