Blackwell's Five-Minute Veterinary Practice Management ConsultLowell Ackerman Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: ? follows the popular Five-Minute Veterinary Consult structured format ? consistency of presentation makes for easy information retrieval ? focus is on practical rather than theoretical solutions for veterinary practice issues ? Provides examples within relevant topics Sections include: ? The veterinary marketplace ? Client relationship management ? Communications ? Financial management ? Cash management ? Human resources ? Marketing management ? Operations management ? Administrative management ? Practice safety ? Legal Issues ? Planning & Decision-making ? Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more! |
Common terms and phrases
accounting accounts receivable Ackerman Animal Hospital ASJA Press assets Association Basics for Veterinarians BASICS OVERVIEW benefits Business Basics cash flow CAUTIONS Chart of Accounts client client service clinic communication compensation Consulting Corporation costs develop doctor drug employees equipment example expenses fees goals heartworm human-animal bond important income increase individual Internal Revenue Service Internet inventory ISSUES AND OPTIONS Lakewood lease liability marketing ment MISCELLANEOUS ABBREVIATIONS N/A Recommended Reading patient payment performance person pet owners prac practice management practice management software practice owners practice's practitioner procedures professional profit center purchase radiographs References N/A Recommended responsibility revenue salary schedule skills specific staff members statements team members technician TERMS DEFINED tice tion vaccines veterinary hospital veterinary medicine veterinary practice veterinary technicians zoonotic