Strategic Management for Public and Nonprofit OrganizationsAlan W. Steiss The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines. |
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accounting achieve action activities allocation alternative analysis application approach appropriate areas assessment associated basic basis become benefits budget carry communication complex components concerned continuous costs critical decision defined desired determine direct effective efficiency effort employees established evaluation example existing expectations external factors focus functions funds future given goals and objectives groups identified implementation important improvement increase indicators individuals initial internal involves issues major means measures meet methods necessary needs objectives operations opportunities organization organization’s organizational output overall participants particular performance period policies possible practices problem procedures reengineering relatively reports responsibility risk selected significant situation solution specific standards statement steps strategic management strategic planning structure success Table tasks techniques traditional understanding units various