Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and DiagnosisOrganizational researchers and managers have never had a single easy-to-use resource for validated measures, often relying on a selection of journal articles or improvised solutions to meet immediate needs. Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis provides researchers, consultants, managers, and organizational development specialists validated and reliable ways to measure how employees view their work and their organization. |
Contents
Chapter 1 Job Satisfaction | 1 |
Overall Job Satisfaction Cammann Fichman Jenkins and Klesh 1983 | 5 |
Job Satisfaction Relative to Expectations Bacharach Bamberger and Conley 1991 | 6 |
Minnesota Satisfaction Questionnaire Weiss Dawis England and Lofquist 1967 | 7 |
Job in General Scale Ironson Smith Brannick Gibson and Paul 1989 | 9 |
Overall Job Satisfaction Taylor and Bowers 1974 | 10 |
Overall Job Satisfaction Judge Boudreau and Bretz 1994 | 11 |
Global Job Satisfaction Quinn and Shepard 1974 | 12 |
Role Conflict and Ambiguity House Schuler and Levanoni 1983 | 149 |
Role Hassles Index Zohar 1997 | 151 |
Role Overload Bacharach Bamberger and Conley 1990 | 153 |
CrossCultural Role Conflict Ambiguity and Overload Peterson et al 1995 | 154 |
InterRole Conflict Thompson and Werner 1997 | 156 |
Role Justice Zohar 1995 | 157 |
Job Role Ambiguity Breaugh and Colihan 1994 | 158 |
Goal and Process Clarity Sawyer 1992 | 160 |
Job Satisfaction Survey Spector 1985 | 14 |
Job Satisfaction Index Schriesheim and Tsui 1980 | 16 |
Job Perception Scale Hatfield Robinson and Huseman 1985 | 17 |
Overall Job Satisfaction Brayfield and Rothe 1951 | 18 |
Job Diagnostic Survey Hackman and Oldham 1974 | 20 |
Job Descriptive Index Smith Kendall and Hulin 1969 | 23 |
Satisfaction With Job Facets Andrews and Withey 1976 | 26 |
Global Job Satisfaction Warr Cook and Wall 1979 | 27 |
Career Satisfaction Greenhaus Parasuraman and Wormley 1990 | 29 |
Employee Satisfaction With Influence and Ownership Rosen Klein and Young 1986 | 30 |
Satisfaction with Work Schedule Flexibility Rothausen 1994 | 32 |
Pay Satisfaction Questionnaire Heneman and Schwab 1985 | 33 |
Index of Organizational Reactions Dunham and Smith 1979 | 35 |
Satisfaction With My Supervisor Scarpello and Vandenberg 1987 | 41 |
Chapter 2 Organizational Commitment | 43 |
Organizational Commitment Questionnaire Mowday Steers and Porter 1979 | 46 |
Shortened Organizational Commitment Questionnaire Mowday Steers and Porter 1979 and 1982 | 49 |
Affective Normative and Continuance Commitment Allen and Meyer 1990 | 51 |
Psychological Attachment Instrament OReilly and Chatman 1986 | 54 |
Organizational Commitment Cook and Wall 1980 | 56 |
Organizational Commitment General Social Survey 1991 | 58 |
Organizational Commitment Scale Balfour and Wechsler 1996 | 59 |
Organizational Commitment Jaros Jermier Koehler and Sincich 1993 | 61 |
Career Commitment Blau 1989 | 63 |
Commitment to a Parent Company Versus Local Operation Gregersen and Black 1992 | 64 |
SupervisorRelated Commitment Becker Billings Eveleth and Gilbert 1996 | 65 |
Chapter 3 Job Characteristics | 67 |
Job Diagnostic Survey With Revisions Hackman and Oldham 1974 with revisions from Idaszak and Drasgow 1987 | 70 |
Job Characteristics Inventory Sims Szilagyi and Keller 1976 | 76 |
Multimethod Job Design Questionnaire Campion 1988 | 78 |
Job Demands and Decision Latitude Karasek 1979 | 82 |
Job Characteristics Based on the Dictionary of Occupational Titles Roos and Treiman 1980 | 84 |
Job Complexity Based on the Dictionary of Occupational Titles Hunter 1980 | 86 |
Job Cognitions Williams and Anderson 1991 | 88 |
Job Overload Caplan Cobb French Van Harrison and Pinneau 1980 | 90 |
Job Routinization and Formalization Bacharach Bamberger and Conley 1990 | 91 |
Subjective Monotony Melamed BenAvi Luz and Green 1995 | 93 |
Work Control Dwyer and Ganster 1991 | 94 |
Job Control Cognitive Demand and Production Responsibility Jackson Wall Martin and Davids 1993 | 96 |
Control and Complexity Frese Kring Soose and Zempel 1996 | 98 |
Job Uncertainty Complexity Variety and Interdependence Dean and Snell 1991 | 100 |
Job Interdependence Pearce and Gregersen 1991 | 103 |
Extent of Computer Use Medcof 1996 | 104 |
Supportive and NonControlling Supervision Oldham and Cummings 1996 | 106 |
Supervisory Support Greenhaus Parasuraman and Wormley 1990 | 108 |
Developmental Experiences Wayne Shore and Liden 1997 | 109 |
Performance Appraisal System Knowledge Williams and Levy 1992 | 110 |
WorkRelated Expectancies Eisenberger Fasolo and DavisLaMastro 1990 | 111 |
Empowerment at Work Scale Spreitzer 1995 | 113 |
Social Support Caplan Cobb French Van Harrison and Pinneau 1975 | 115 |
Perceived Organizational Support POS Eisenberger Huntington Hutchinson and Sowa 1986 | 117 |
Perceptions of Organizational Politics Scale Kacmar and Ferris 1991 | 119 |
Chapter 4 Job Stress | 121 |
Work Tension Scale House and Rizzo 1972 | 123 |
JobRelated Tension Index Kahn Wolfe Quinn and Snoek 1964 | 124 |
Burnout Measure Pines and Aronson 1988 | 126 |
WorkRelated Depression Anxiety and Irritation Caplan Cobb French Van Harrison and Pinneau 1980 | 127 |
Frustration With Work Peters OConnor and Rudolf 1980 | 128 |
Stress Diagnostic Survey Ivancevich and Matteson 1980 | 129 |
Job Stress Scale Parker and Decotiis 1983 | 132 |
Inventory of Stressful Events Motowidlo Packard and Manning 1986 | 133 |
Occupational Stress Scale House McMichael Wells Kaplan and Landerman 1979 | 135 |
Perceived Job Stressors Kanner Kafry and Pines 1978 | 137 |
Commute Strain Scale Kluger 1998 | 139 |
WorkSpecific Control Problems Remondet and Hansson 1991 | 141 |
Industrial Relations Event Scale Kelloway Barling and Shah 1993 | 143 |
Chapter 5 Job Roles | 145 |
Role Conflict and Ambiguity Rizzo House and Lirtzman 1970 | 147 |
Job Role Discretion Gregersen and Black 1992 | 161 |
Role Innovation West 1987 | 162 |
Chapter 6 Organizational Justice | 163 |
Distributive and Procedural Justice Sweeney and McFarlin 1997 | 165 |
Distributive and Procedural Justice Joy and Witt 1992 | 167 |
Distributive and Procedural Justice Parker Baltes and Christiansen 1997 | 168 |
Distributive Procedural and Interactive Justice Niehoff and Moorman 1993 | 170 |
Distributive Justice Index Price and Mueller 1986 | 172 |
Procedural Justice McFarlin and Sweeney 1992 | 174 |
Procedural and Interactive Justice Moorman 1991 | 175 |
Procedural Justice Folger and Konovsky 1989 | 177 |
Procedural Fairness Employee Voice and Justification Daly and Geyer 1994 | 179 |
Perceived Injustice Hodson Creighton Jamison Rieble and Welsh 1994 | 181 |
Procedural and Interactive Justice Farh Earley and Lin 1997 | 182 |
Procedural Fairness Scarpello and Jones 1996 | 184 |
Fairness in SkillBased Pay Lee Law and Bobko 1998 | 186 |
Procedural and Distributive Fairness of Gainsharing Welbourne Balkin and GomezMejia 1995 | 187 |
Procedural Fairness Standards in Pay Jones Scarpello and Bergmann 1999 | 189 |
Procedural Justice in Performance Appraisal Dulebohn and Ferris 1999 | 192 |
Procedural Fairness in Restructuring and Layoffs MansourCole and Scott 1998 | 193 |
Perceived Fairness in Goal Setting Roberson Moye and Locke 1999 | 195 |
Fairness Perceptions of an Organizational Policy Grover 1991 | 196 |
Chapter 7 WorkFamily Conflict | 197 |
Work Interference With Family and Family Interference With Work Gutek Searle and Klepa 1991 | 199 |
WorkFamily Conflict Kopelman Greenhaus and Connolly 1983 | 201 |
WorkFamily Conflict and FamilyWork Conflict Netemeyer Boles and McMurrian 1996 | 202 |
JobFamily Role Strain Scale Bohen and ViverosLong 1981 | 204 |
CareerFamily Attitudes Sanders LengnickHall LengnickHall and SteeleClapp 1998 | 206 |
Job and NonWork Conflict Small and Riley 1990 | 210 |
WorkHome Conflict Bacharach Bamberger and Conley 1991 | 212 |
Work to Family Conflict Scale Stephens and Sommer 1996 | 213 |
Control Over Areas of Work and Family Thomas and Ganster 1995 | 215 |
Chapter 8 PersonOrganization Fit | 217 |
Organizational Culture Profile OReilly Chatman and Caldwell 1991 | 220 |
Goal Congruence Vancouver and Schmitt 1991 | 224 |
PersonOrganization Fit Scale Bretz and Judge 1994 | 225 |
Perceived PersonOrganization Fit Cable and Judge 1996 | 227 |
Perceived PersonOrganization Fit Lovelace and Rosen 1996 | 228 |
PersonEnvironment Fit Caplan Cobb French Van Harrison and Pinneau 1980 | 229 |
Perceived AbilityJob Fit AbdelHalim 1981 | 233 |
Chapter 9 Workplace Behaviors | 235 |
Organizational Citizenship Behavior Moorman and Blakely 1995 | 238 |
Organizational Citizenship Behaviors Williams and Anderson 1991 | 240 |
Organizational Citizenship Behavior Podsakoff MacKenzie Moorman and Fetter 1990 | 242 |
Organizational Citizenship Behavior Smith Organ and Near 1983 | 245 |
Chinese Organizational Citizenship Scale Farh Earley and Lin 1997 | 247 |
Measuring Ingratiatory Behaviors in Organizational Settings Kumar and Beyerlein 1991 | 249 |
Taking Charge Morrison and Phelps 1999 | 252 |
Helping and Voice Behaviors Van Dyne and LePine 1998 | 253 |
OntheJob Behaviors Lehman and Simpson 1992 | 255 |
Antisocial Behaviors Robinson and OLearyKelly 1998 | 257 |
Victimization Behavior in the Workplace Aquino Grover Bradfield and Allen 1999 | 258 |
Deviant Behaviors Aquino Lewis and Bradfield 1999 | 259 |
Influence Tactics Schriesheim and Hinkin 1990 | 261 |
Chapter 10 Workplace Values | 263 |
Value Attainment Rokeach 1973 | 266 |
Work Values Inventory Manhardt 1972 | 268 |
Protestant Work Ethic Mirels and Garrett 1971 | 270 |
Chinese Values Survey Chinese Culture Connection 1987 | 272 |
Work Value Survey Schwartz 1994 | 275 |
Measure of Ethical Viewpoints Brady and Wheeler 1996 | 278 |
Individual Beliefs About Organizational Ethics Froelich and Kottke 1991 | 282 |
Perceived Importance of Workplace Values Van Dyne Graham and Dienesch 1994 | 284 |
References | 285 |
309 | |
315 | |
About the Author | 327 |
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Common terms and phrases
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