What is Lean Six Sigma

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McGraw Hill Professional, Jun 5, 2005 - Business & Economics - 96 pages
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A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job:

  • Delight your customers with speed and quality
  • Improve your processes
  • Work together for maximum gain
  • Base decisions on data and facts

You’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

 

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Contents

Whats In This For You
1
Foundations of Lean Six Sigma
7
Implementing Lean Six Sigma
45

Common terms and phrases

adds asked become better Black Belts called causes Champion changes CHAPTER chart Click collect communicate complete Copyright cost create customers decisions defects define delivered departments develop DMAIC document effective efficiency efforts eliminate employees example experience Facts Figure flow focus George Group getting goals happens ideas identify important improvement involved kind lead Lean Six Sigma linked look managers material means measure meeting ment methods organization permit PICK problems procedures proposal quickly realized responsibilities result roles says selecting shows skills solutions solve specific speed staff started steps sure tell things tions tool track types typical understand unit variation waiting waste week what’s

About the author (2005)

Michael L. George is the founder and CEO of George Group, the largest Lean Six Sigma consulting practice in the United States. He is the author of Lean Six Sigma and Lean Six Sigma for Service.

David Rowlands is Vice President of Lean Six Sigma at Xerox Corporation. He's been using Lean and Six Sigma since 1988, and has practical experience working with teams to solve improvement challenges in sales, service, and manufacturing.

Bill Kastle is a Vice President at George Group and has helped guide Lean Six Sigma initiatives at major corporations. For 15 years, he has helped teams at all levels apply these tools to improve performance and respond to customer needs.

Bibliographic information

QR code for What is Lean Six Sigma
TitleWhat is Lean Six Sigma
AuthorsMichael L. George, David T. Rowlands, Bill Kastle
PublisherMcGraw Hill Professional, 2005
ISBN0071490353, 9780071490351
Length96 pages
Subjects › 

Business & Economics / Management
Business & Economics / Training
  
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