The Change Catalyst: Secrets to Successful and Sustainable Business Change
WINNER OF BUSINESS BOOK OF THE YEAR 2018 (The Business Book Awards)
"Essential reading for CEOs and leaders of change." - Martin Davis, CEO, Kames Capital
88% of change initiatives fail. The Change Catalyst provides you with the insight, tools and know-how you need to make sure your next change, strategy or M&A is the one in eight that succeeds.
Whether you're trying to change a process, a culture, a behaviour or an entire business, success demands complete clarity of what you are trying to achieve and why, followed by a clear plan to align your people to deliver. All change is about people, and one of the most important ingredients for successful change is the identification and appointment of a Change Catalyst. This is the person who can guide your organisation – its people and its processes – to the ultimate delivery of the outcomes your business needs.
The book takes you deep inside the culture and process of change to show you how to set yourself up for success in both the short and long term; identify your goal, clarify your vision, stay focused on the outcome and develop and deliver a do-able plan. It will also explain how to genuinely engage stakeholders at all levels in every stage of the process. Real-world case studies show you what a successful change initiative looks like on the ground, and the Change Toolbox offers a collection of proven tools and models to streamline planning and implementation. Clear, intelligent guidance cuts through the buzzwords to get down to business quickly, and a pragmatic, holistic approach helps you tackle strategy, culture, execution and more.
People don't like change; it rattles their cages and makes them uncomfortable – and emotion trumps logic every time. This book shows you how to pinpoint the emotional triggers, coax logic out of hiding and get everyone on board as you drive real, lasting change.
Whether you want change at the team level or on a government scale, no initiative is immune from the perils of inertia, misguided focus, distracted leadership or muddled planning. Change is inevitable. Successful change isn't.
The Change Catalyst will tilt the odds on your favour and enable your next change initiative to be among the 12% that succeeds.
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Change is Inevitable
Why 88 of Change Initiatives Fail
Lack of Clarity Regarding What We are Trying
The Implications are not Fully Understood
The Project is Set Up to Fail
Poor Communications and Disingenuous Stakeholder Engagement
We Forget that Emotions Trump Logic Every Time
Instigating Change in a Foreign Culture
Understanding Your Organisations Culture
Teaching People to Walk in the Rain
Getting Down to Business
Vision Mission and Other Buzzwords
What Does a Good Strategy Look Like?
Its the Delivery Stupid Execution is Everything
A Changeaverse Culture
The Leadership Doesnt Stay the Course
The Necessary Ingredients for Successful Change
A Change Catalyst to Drive Delivery
Clarity About What we are Trying to Achieve and Why
Detailed Understanding of the Implications of the Change
A Laserlike Focus on the Outcomes
A Change Process that Includes a Pause for Reflection
Clear Governance and Thorough Planning
Genuine Engagement with People at all Levels of the Organisation
Identification of the Emotional Triggers
A Strong Committed Aligned and Unwavering Leadership Team
A Changeready Culture
Where Are Your Walls? Organisation Design
Overcoming Complacency The Innovators Dilemma
What Does a Good Leader Look Like?
Building Extraordinary Leadership Teams
Real Estate Change Catalyst
The UKs newest unicorn
Unlocking the value of HR
The Change Toolbox
And Finally Tell em What You Told em