Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

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Berrett-Koehler Publishers, 2004 - Business & Economics - 149 pages
Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather, a very personal story of the author's progress from a young "expert" convinced of the need to provide cold, "correct" answers to an effective facilitator of positive change - by learning how to create environments that enable new ideas and creative solutions to emerge. The book explores the connection between individual learning and institutional change, and how leaders can move beyond politeness and formal statements, beyond routine debate and defensiveness, toward deeper and more productive dialogue. Both tough and inspiring, the book explores models, technologies, and examples that foster and facilitate "dialogues of the heart."

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Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities

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The former "head of Social, Political, Economic and Technological Scenarios" for Royal Dutch/Shell's London office, Kahane is now an international mediation consultant. He offers problem-solving ... Read full review


Foreword by Peter Senge
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About the author (2004)

Adam Kahane is a leading designer and facilitator of processes through which business, government, and civil society leaders can together solve their toughest problems. He has worked in more than fifty countries, in every part of the world. He is a founding partner of Reos Partners and of Generon Consulting.

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