Program Evaluation and Performance Measurement: An Introduction to Practice

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SAGE Publications, Oct 25, 2012 - Social Science - 560 pages
Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.
 

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Contents

Preface
Introduction
What Are Programs and Policies?
Key Concepts in Program Evaluation
Formative and Summative Evaluations
References
Understanding and Applying Program Logic Models
Working With Uncertainty
CostEffectiveness Analysis
Three Types of Economic Evaluation
CostBenefit Analysis
Nonmarket Impacts
CostUtility Analysis
Summary
6
Performance Measurement as an Approach to Evaluation

Program Objectives Program Environments and Organizational
Summary
References
Research Designs for Program Evaluations
Why Pay Attention to Experimental Designs?
Summary
References
Measurement for Program Evaluation and Performance
Using Surveys to Estimate the Incremental Effects of Programs
Survey Designs Are Not Research Designs
Applying Qualitative Evaluation Methods
Some Basics
Designing and Conducting Qualitative Program Evaluations
Summary
Needs Assessments for Program Development and Adjustment
The Ottawa Share Program
Summary
Concepts and Issues in Economic Evaluation
Discussion Questions
Design and Implementation of Performance Measurement
Organizational Logic Models
Performance Measurement for Public Accountability
References
Using Performance Measurement for Accountability
Three Additional Considerations in Implementing and Sustaining
Joining
Limits and Opportunities
Striving for Objectivity in Program Evaluations
The Varying Views
Discussion Questions
The Nature and Practice of Professional Judgment
Appendix
Glossary
Index
About the Authors

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About the author (2012)

James C. McDavid (PhD, Indiana, 1975) is a professor of Public Administration at the University of Victoria in British Columbia, Canada. He is a specialist in program evaluation, performance measurement, and organizational performance management. He has conducted extensive research and evaluations focusing on federal, state, provincial, and local governments in the United States and Canada. His published research has appeared in the American Journal of Evaluation, the Canadian Journal of Program Evaluation and New Directions for Evaluation. He is currently a member of the editorial board of the Canadian Journal of Program Evaluation and New Directions for Evaluation.

In 1993, Dr. McDavid won the prestigious University of Victoria Alumni Association Teaching Award. In 1996, he won the J. E. Hodgetts Award for the best English-language article published in Canadian Public Administration. From 1990 to 1996, he was Dean of the Faculty of Human and Social Development at the University of Victoria. In 2004, he was named a Distinguished University Professor at the University of Victoria and was also Acting Director of the School of Public Administration during that year. He teaches online courses in the School of Public Administration Graduate Certificate and Diploma in Evaluation Program.


Irene Huse holds a Master of Public Administration from the University of Victoria and is a PhD student in the School of Public Administration at the University of Victoria. She has worked as an evaluator and a researcher in universities and the private sector. Her research has appeared in the American Journal of Evaluation, the Canadian Journal of Program Evaluation and New Directions for Evaluation.


Laura R. L. Hawthorn holds a Master of Arts degree in Canadian history from Queen’s University in Ontario, Canada and a Master of Public Administration degree from the University of Victoria. After completing her MPA, she worked as a manager for several years in the British Columbia public service and non-profit sector before leaving to raise a family. She is currently living in Vancouver, running a small non-profit in the education field, and being mom to her two boys.


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