Polarity Management: Identifying and Managing Unsolvable Problems
University level text. Some complex problems simply do not have "solutions." The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. Also included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems.
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The Misunderstood Leader
Being Right Is the Easy Step
A Problem to Solve or a Polarity to Manage?
How to Recognize a WellManaged Polarity
Two Departments in Conflict
Section A An Owner and a Manager Struggling with
How Participatory Management Gets
The Art and Science of Polarity
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Page xvii - This involves some bad news and some good news. The bad news is that it is hard to know just how long the descriptive material will be correct.
Page xviii - Because the two sides of a polarity are interdependent, it is not possible to choose one as a solution and neglect the other. The aim of polarity management is to get the best of both opposites while avoiding the limits of each.