Leading Public Sector Innovation: Co-creating for a Better SocietyIn a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow. |
Contents
Introduction | 1 |
1 The innovation ecosystem | 21 |
2 Mapping the landscape | 33 |
3 Political context | 53 |
4 Strategy | 71 |
5 Organising for innovation | 87 |
6 People and culture | 115 |
7 Design thinking in government | 135 |
Other editions - View all
Leading public sector innovation: Co-creating for a better society Bason, Christian Limited preview - 2010 |
Common terms and phrases
administrative agencies Albury approach barriers Bason Børsens bottom lines build challenge Chapter characterised citizen involvement citizen-centred citizens and businesses climate change co-creation process collaboration competencies competition context Copenhagen create creative crowdsourcing culture Danish Ministry Denmark Design Council design thinking drive Eggers and Singh employees environment ethnographic research focused Geoff Mulgan ideas identify implementation improve incentives innovation capacity innovation ecosystem innovation efforts innovation in government innovation labs innovation process innovation space innovation strategy insights instance institutions internal leadership learning leverage managers and staff measurement MindLab Mulgan networks open innovation orchestrating organisation’s outcomes people’s performance platforms political politicians potential practice problems productivity professional programmes prototyping public managers public organisations public sector innovation public sector organisations public services radical recognised relevant role Scharmer service experience service journeys Social Innovation social media solutions stakeholders strategic innovation users wicked problems workshop