Interpersonal Conflict Resolution
Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict resolution; Attitudes and problem solving; Organizing for conlict or cooperation; Early stages of integrative decision making; Later stages of integrative decision making; Changing conflict resolution skills and behavior.
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xKinds of Conflict
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achieved actually Adult agreement alternatives antecedent conditions asked associated attitudes avoid bargaining battler belief Blake change agent chapter Child coin flipping competition compromise concern conflict resolution conflict situation confrontation cooperation demonstrate depersonalized described disagreement discussion effect elicit employee Eric Berne evaluation example exercise experience facts feedback feelings Filley flict flip chart focus foreman gain goals group decisions group members identify indicate individual integrative decision integrative methods interaction involved issue Johari Window judgment leader leadership Maier Managing by Objectives Marker pens meeting mutually acceptable needs objective organization Organizational Behavior outcome pacifist Parent parties perceptions personal space positions possible potential Prisoner's Dilemma problem definition problem solving production relations relationship resolved response result review and adjustment role search for solutions seek skills social spinach statements style subgroup suggested tion trainer transactional analysis trust union University of Wisconsin-Madison win-win winning