Aftershock: Helping People Through Corporate ChangeA practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience, this field-tested book will teach the crucial skills and strategies to help managers deal with their co-workers' reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step-by-step treatment of tactics, case-studies of real situations, dialogues, and illustrations. Also includes a list of references. |
Contents
The Only Constant | 1 |
Phases of Change | 17 |
Four Reactions to Change | 91 |
The SelfManagement Process | 116 |
The CSE Support System | 146 |
Buying into the Change | 191 |
Reducing the HalfLife of Recovery | 215 |
Appendix A A List of Technical Political | 223 |
Copyright | |