End User Computing: Management, Applications, and TechnologyThis is the first text to address the growing subject of end user computing (EUC). Offers a comprehensive treatment of the major functions of EUC planning, support, and management. Provides up-to-date coverage of data communications, local area networks (LANS), and personal computer applications. Part I provides background information for planning, training, and operating an information center. Part II addresses small systems: PC hardware, software, and applications (spreadsheets, data management systems, word processing, etc.), including coverage of the P/S 2 and Macintosh systems. Part III discusses large systems and networking, covering host systems, terminal interfaces, LANS, data communication, and many more large systems that apply to EUC. |
Contents
Chapter | 1 |
Taxonomy of Departments 6 Type I Departments 6 Type II Departments | 8 |
Secretaries in Type II Departments | 15 |
Copyright | |
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Common terms and phrases
adapter allows the user analysis application development application programs application software ASCII basic budget bytes called color column command communications complex corporate cost created Crwth data base data file data management dBASE DBMS DBMSs desk accessory desktop publishing devices discussed in Chapter document dot matrix printers editing emulation end user computing example file formats floppy disk fonts functions graphics programs hard disk host IBM PC IBM's important information center interface layout Lotus MacDraw machines Macintosh MacPaint mainframe management systems memory menu microprocessor modems module MS-DOS NAPLPS needs normally object graphics operating system organization output page printers percent personal computers pixel graphics primary key printing problems projects require screen selected shown in Figure specific spreadsheet standards switching terminal tion transmission variables vendors window word processing word processing programs