The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

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Wiley, Dec 5, 2007 - Business & Economics - 160 pages
4 Reviews
The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch—under the leadership of author Rob Knapp—it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

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Review: The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

User Review  - Susanna - Goodreads

Interesting plan for managing a financial business from a Merrill Lynch Financial Advisor. Describes a process to pare a client list down to a manageable size and provide structured client contacts ... Read full review

Review: The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

User Review  - Dave Zoller - Goodreads

Good Read but no concrete recommendations other than the 12/4/2 process. Read full review

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About the author (2007)

Rob Knapp is a former Managing Director for Merrill Lynch and the architect of Supernova, which he developed with a team of financial advisors and leaders at Merrill Lynch. His passion for coaching talented individuals to reach exceptional levels of performance has solidified his reputation throughout the financial services sector as a visionary and creative leader.

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