books.google.ca - Reference librarians are no longer expected to know much about the information they find; they are merely expected to find it. Technological competency rather than knowledge has become the order of the day. In many respects, reference service has become a matter of typing search terms into a library's...http://books.google.ca/books/about/Reading_and_the_Reference_Librarians.html?id=UwtCjnTxv0UC&utm_source=gb-gplus-shareReading and the Reference Librarians
