books.google.ca - A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach...http://books.google.ca/books/about/Creating_public_value.html?id=PwcENHMiPcAC&utm_source=gb-gplus-shareCreating public value
