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accident agreement Ambrose Bierce American analysis Analytic-Deductive IS's assumptions basic Bhopal ceteris paribus chapter Chernobyl competition complex problems consensus consider corporate crisis critical culture decision decision-maker Delphi Delphi Method Descartes develop Devil's Dictionary Dialectic drug company economic empiricism engineering epistemology ethics example executive existence experience extreme factors facts failure fundamental guarantor homeless human Ideals important individual Inductive-Consensual IS's industry inputs instance involved issues Japanese kind knowledge logical machine mathematical mind Mitroff Multiple Perspective Concept Multiple Realities IS's normal accidents objective observations one's operate organization organizational output particular Paths of Change person philosophy physical plant presupposes production profes question reductionism result scientific scientists sense simple single social society stakeholders Strategic structure things Three Mile Island tion typical U.S. steel UCIL Unbounded Systems Thinking Union Carbide United West Churchman wine glass York