Innovation in the Service Economy: The New Wealth of NationsWhilst contemporary economies are innovative, they are also predominantly service economies in so much as services are the main source of wealth and employment. However, there is still considerable unwillingness to consider innovation in terms of services, a paradox rooted in an obsolete conception which regards manufacturing as the only engine of growth. |
Contents
a Brief Survey | 1 |
1 THE TECHNOLOGIST APPROACH | 2 |
2 THE SERVICEBASED AND THE INTEGRATIVE APPROACHES | 18 |
CONCLUSION | 26 |
2 An Extended Lancasterian Approach for Goods and Services | 28 |
1 THE PRODUCT AS A SET OF CHARACTERISTICS | 29 |
2 THE SPECIFICITIES OF SERVICES | 36 |
AN EXTENDED NOTION | 42 |
4 DIFFUSING AND PROTECTING INNOVATION | 127 |
CONCLUSION | 129 |
5 Models of Innovation and Evolutionary Theory | 131 |
2 THE CHARACTERISTICSBASED APPROACH AND THE DIVERSITY OF INNOVATION TRAJECTORIES IN SERVICES | 138 |
3 THE POPULATION APPROACH AND EVOLUTIONARY THEORY | 153 |
CONCLUSION | 162 |
6 Characteristics Worlds of Production and Worlds of Innovation | 163 |
1 CONVENTIONS AND WORLDS OF PRODUCTION | 164 |
CONCLUSION | 65 |
3 Models of Innovation derived from a CharacteristicsBased Approach | 70 |
2 WHAT ARE THE POSSIBLE LINKAGES BETWEEN THESE VARIOUS MODELS? | 92 |
CONCLUSION | 104 |
4 The Organization of Innovation and the CharacteristicsBased Approach | 105 |
1 THE SOURCES AND DETERMINANTS OF INNOVATION | 106 |
2 THE ORGANIZATION OF INNOVATION | 115 |
3 AN ATTEMPT TO EVALUATE STATISTICALLY THE IMPORTANCE OF THE MODELS | 123 |
2 CHARACTERISTICSBASED APPROACHES CONVENTIONS AND THE PLURALITY OF WORLDS | 169 |
3 CONVENTIONS AND WORLDS OF INNOVATION | 182 |
CONCLUSION | 200 |
Conclusion | 202 |
| 205 | |
| 217 | |
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Common terms and phrases
AC(Y AI(Y AK(Y AM(Y analysis Boltanski Chapter characteristics-based approach civic world client cognitive combination components concept configuration consultancy coproduction customers defined denotes Djellal dominant economic Edward Elgar evolutionary theory example Figure Fordist world formalization model forms of innovation functions Gadrey Gallouj hoc innovation identify important informational asymmetry informational logistical innovation in services innovation model innovation organization innovation trajectories intangible technical characteristics interaction interface knowledge linked logistical market world Metcalfe's models of innovation modes nomic notion operational organizational particular perspective process characteristics process innovations product innovation radical innovation recruitment consultancy relational world role Salais and Storper's Saviotti and Metcalfe Saviotti and Metcalfe's service activities service characteristics service economy service firms service product service provider service relationship service sector service trajectories social sources specific Sundbo tangible technical and process technical systems techno technological intensity technological trajectory tences tion various models vector world of production