books.google.ca - For the late Russell Ackoff, the important principles and qualities on which his work was based - clear-sightedness, looking at the bigger picture, working backwards to dissolve problems, radicalism - crossed over into most, if not all, other aspects of his life. Ackoff's Memories tell of his experiences...http://books.google.ca/books/about/Memories.html?id=63e3LQfZFYQC&q=Lesson+Learned&utm_source=gb-gplus-shareMemories
