books.google.ca - In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique.Practitioners need to be comfortable with a wide variety of tools to...http://books.google.ca/books/about/The_Conflict_Resolution_Toolbox.html?id=45L7wK4pnzIC&q=Circle+of+Conflict&utm_source=gb-gplus-shareThe Conflict Resolution Toolbox
