Content Critical: Gaining Competitive Advantage Through High-quality Web Content

Front Cover
FT Press, 2002 - Business & Economics - 241 pages

"The term "bible" is now highly over-used in reference to tech books but if it weren't, that's how I would categorize Content Critical."
Rowan Wilson, Knowledge Management Review "This book is highly recommended. It belongs in every design library. It should be on the reading list of every course in Web design. Any Web designer who plans to be in business five years from now should read this book." Design Research News, Jan 2002

In the age of information overload and content glut, how do you get people to read what¿s on your website?

The modern world runs on content. And the Web is fast becoming the medium of choice for content delivery. Increasingly business is about getting the right content to the right person at the right time ¿ and making a profit out of it. Content is critical. Content Critical will change the way you think about the Web. If part of your job involves writing original content to be placed on the Web ¿ product support material, a marketing pitch, or internal communication ¿ you¿re part of a publishing process. Think of your website as a publication and it all begins to make a lot of sense. Think of the person who visits your website as a reader and your objectives become clearer. Content Critical explains the theory and practice of producing reader-focussed, compelling content. It includes highly detailed, practical advice about what it takes to build a professional, content-oriented website, including classification, navigation, search and content layout. It shows you how to organize a publishing team and how to create a web publishing strategy.Discover what high-quality content really is, and learn how to create it. Content Critical will help you:
  • discover the key skills required to write compelling content for the Web
  • understand the rules of publishing content online
  • know how to appeal to your online readers
  • develop an effective Internet communications strategy
  • build publishing skills within your organization.

 

Contents

CONTENTS
3
Its an information overloaded world
4
Everything you know about the Web is wrong
9
Just what is publishing?
12
The organization as university
15
Know your reader
18
THE BENEFITS AND COSTS OF CONTENT
21
THE NEED FOR CONTENT STANDARDS
63
THE FOUR PILLARS OF INFORMATION
123
what most people do
136
NAVIGATION CRITICAL
141
CONTENT LAYOUT AND DESIGN
169
SPECIAL TOPICS IN WEB PUBLISHING
185
THE PUBLISHING TEAM
197
THE FIVESTAGE PUBLISHING
213
INDEX
233

CREATING CONTENT
79
EDITING CONTENT
109

Common terms and phrases

Popular passages

Page x - The difficulty seems to be, not so much that we publish unduly in view of the extent and variety of present day interests, but rather that publication has been extended far beyond our present ability to make real use of the record.
Page x - The summation of human experience is being expanded at a prodigious rate and the means we use for threading through the consequent maze to the momentarily important item is the same as was used in the days of square rigged ships.
Page iv - In an increasingly competitive world, it is quality of thinking that gives an edge—an idea that opens new doors, a technique that solves a problem, or an insight that simply helps make sense of it all. We work with leading authors in the various arenas of business and finance to bring cutting-edge thinking and best learning practice to a global market.