Bridging Differences: Effective Intergroup Communication

Front Cover
SAGE, 2004 - Language Arts & Disciplines - 425 pages

Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups.

Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.

 

Selected pages

Contents

1 Communicating With Strangers
1
2 Understanding Cultural Differences
41
3 Understanding Group Differences
74
4 Having Expectations for Strangers
113
5 Attributing Meaning to Strangers Behavior
158
6 Exchanging Messages With Strangers
191
7 Being Perceived as Competent Communicators
233
8 Managing Conflict With Strangers
274
9 Developing Relationships With Strangers
309
10 Building Community With Strangers
345
REFERENCES
375
INDEX
415
ABOUT THE AUTHOR
425
Copyright

Other editions - View all

Bridging Differences: Effective Intergroup Communication
William B. Gudykunst
Limited preview - 2003
Bridging Differences: Effective Intergroup Communication
William B. Gudykunst
No preview available - 2004
Bridging Differences: Effective Intergroup Communication
William B. Gudykunst
No preview available - 2003

Common terms and phrases

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References to this book

About the author (2004)

William B. Gudykunst (Ph.D., Minnesota, 1977) is Professor of Speech Communication at the College of Communications, California State University, Fullerton. Bill has written and edited numerous works for SAGE, including the Handbook of Intercultural and International Communication, 2/e, and Bridging Differences: Effective Intergroup Communication, 3/e as well as the best-selling introductory undergraduate texts Building Bridges: Interpersonal Skills for a Changing World (Houghton Mifflin) and Communicating with Strangers: An Approach to Intercultural Communication, 3/e (McGraw-Hill). He is extremely well known in the discipline and is one of its most prolific writers/scholars in the areas of intercultural communication and human communication theory.

Bibliographic information

TitleBridging Differences: Effective Intergroup Communication
Bridging Differences: Effective Intergroup Communication, William B. Gudykunst
Interpersonal Commtexts S
AuthorWilliam B. Gudykunst
Editionillustrated
PublisherSAGE, 2004
ISBN0761929371, 9780761929376
Length425 pages
Subjects ›  › 

Language Arts & Disciplines / Communication Studies
Social Science / Anthropology / Cultural & Social
Social Science / Sociology / General
  
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